Grand Williston Hotel & Convention Center Front Desk Manager OEM

Join Our Team as a Front Desk Manager OEM!

At Aimbridge Hospitality were all about creating standout guest experiencesand as our Front Desk Manager OEM youll be leading the charge. Youll keep the front office running like a well-oiled machine making sure every guest is greeted with warmth efficiency and a smile. Youll be the go-to for smooth check-ins smart problem-solving and keeping occupancy and revenue on point. If youre a natural leader with a passion for hospitality and a knack for turning challenges into wins come join our team and help us turn everyday stays into unforgettable moments.

This position is an overtime eligible manager (OEM) overtime does apply and is calculated accordingly.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Extraordinaire: Deliver standout service from check-in to check-out making sure every guest feels welcomed heard and cared for throughout their stay.
• Front Desk Leader: Motivate coach and guide your team to shine. Youll keep standards high procedures smooth and morale even higher.
• Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
• Revenue & Communication Ace: Maximize room revenue with smart rate strategies and keep communication clear and effectivewhether youre chatting with guests or coordinating with your team.

EDUCATION & EXPERIENCE

• 2 year college degree with 3 or more years of related experience or a 4-year college degree with at least 1 year of related experience.
• 5 years of progressive experience in a hotel or related field with supervisory experience
• Proficient in Windows operating systems spreadsheets and word processing.
• Effective in handling stressful high-pressure situations while maintaining composure and objectivity.
• Valid drivers license from the applicable state.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located close to Williston Basin Speedway and Williston State College the Grand Williston Hotel & Conference Center offers a warm and friendly welcome for your visit to North Dakota. Unwind in one of our spacious guest rooms featuring our newly upgraded mattresses for the perfect nights sleep; enjoy HDTV stay connected with free WiFi and start your day with a hot breakfast at our full-service restaurant. Tavern at The Grand is also open for dinner drinks and games. Bring the kids and enjoy family time at our indoor pool with a waterslide. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culturewe think as we not I. We collaborate support each other and hold daily Stand-up Meetings to celebrate wins recognize employees and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits including hotel discounts discount programs online training courses management apprentice programs leadership development opportunities and much more. So if youre looking for a place where you can grow succeed and belong come join us!

Required Experience:

Manager