Graduate Intern Emory Health Plan (ETS)| Temporary
Job Location:
Atlanta, GA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Support enterprise transformation initiatives that improve member and provider experience advance digital capabilities and optimize health plan operations. This role offers hands-on exposure to strategy execution program management and innovation within a high-growth health plan environment.
Key Responsibilities
- Strategic Initiatives & Program Support
- Support execution of enterprise initiatives (e.g. benefit design vendor platform implementations digital modernization)
- Process mapping
- Track milestones risks and dependencies across workstreams
- Assist in preparing leadership-ready updates (status risks key decisions)
- Conduct research analysis and basic business case support
- Member & Provider Experience
- Assist with journey mapping and identification of experience gaps
- Analyze data and feedback to identify friction points
- Support design of improved enrollment access and service experiences
- Product Management Benefits & Market Research
- Conduct benchmarking of competitive benefit offerings and trends
- Support analysis of benefit enhancements and pilot programs
- Assist in evaluating member impact (cost utilization engagement)
- Digital & Technology Initiatives
- Support digital projects (member portal vendor platforms AI pilots)
- Assist with requirements gathering documentation and testing
- Conduct research on emerging technologies and vendor solutions
- Data & Analytics
- Compile and analyze data to support decision-making
- Track key performance metrics (cost utilization experience)
- Develop simple dashboards or visuals for leadership review
- Change Management & Communications
- Assist in developing communications presentations and training materials
- Support stakeholder coordination across IT operations and clinical teams
- Help track adoption and feedback on new initiatives
Qualifications
- Currently enrolled in a graduate program (MSHS MSIE MBA MHA MPH or related)
- Strong analytical problem-solving and organizational skills
- Proficiency in Excel and PowerPoint; familiarity with data tools a plus
- Interest in healthcare health plans or innovation/transformation
- Strong communication skills with ability to synthesize information clearly
What Youll Gain
- Hands-on experience with enterprise transformation initiatives
- Exposure to executive-level strategy and decision-making
- Experience across health plan operations digital and innovation
- Opportunity to contribute to high-impact initiatives (e.g. TPA transitions AI adoption)
NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation please contact the Department of Accessibility Services at or call (Voice) (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.
Required Experience:
Intern
About Company
"Have a Coke and a smile" means more to Emory University than it does to the rest of the world. The school, which has some 13,300 students and about 12,500 staff and faculty members, has a very low student-teacher ratio of about 7:1. It changed from Emory College to Emory University i ... View more
