Government Account Executive
Sarasota, FL - USA
Job Summary
At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!
Job Description SummaryAt T-Mobile we strongly encourage everyone including people of color veterans military spouses individuals with disabilities lesbian gay bisexual transgender queer and non-binary people and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobiles unparalleled product and service line. This is a true hunter role! Were looking for goal-oriented persistent outstanding sales professionals to bring our products and services to underserved the process we can turn the wireless industry on its head un-limit what customers expect and ignite your true potential.
The Account Executive Government position focuses on the customer life cycle supporting the growth of State and Local Government. The primary responsibilities are to sell to State and Local accounts renew contracts increase customer happiness and improve revenue while driving customer retention activity. As an Account Executive your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work must be consistently completed in accordance with T-Mobiles core values.
Responsibilities
- New Sales activities: Utilize contact list to call leads to generate sales opportunities. Exceed monthly sales renewal and churn target goals. Welcome customers to T-Mobile and review service agreement answer questions regarding service and probe for additional business. Sustain monthly call goals as expectations dictate.
- Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Supervise and resolve customer issues. Track individual account activity and results.
- Extensive data entry system navigation and utilization required including independent analysis and sophisticated decision making related to information. Accuracy and efficiency in data entry required.
- Successfully completes continuous training to maintain knowledge of products services and sales approaches. Uses automated knowledge system as well as any training tools provided to deliver outstanding service to meet T-Mobiles efficiency and quality standards.
- Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.
- Demonstrates positive and coordinated behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.
- Disburses adjustments and credits as appropriate within established limits and criteria.
- Supports team initiatives and creates an inclusive environment.
- Also responsible for other Duties/Projects as assigned by business management as needed.
Qualifications
- Bachelors Degree preferred
- 2-4 Years: Selling To Government (State And Local) Accounts
- Less Than 2 Years: Extensive Customer Service Experience
- Less Than 2 Years: Business Markets Sales Experience
- Less Than 2 Years: Wireless Industry Sales Experience
- Less Than 2 Years: Telesales Or Technical Sales Experience
- Microsoft Excel
- Customer Happiness
- Attention To Detail
- Communication Skills
- Presentation Skills
- Problem Solving
- Analysis
Okay. Youve seen what were looking for and youre up to the challenge. Heres what we can offer you in exchange for your outstanding work:
- Competitive base pay plus commission potential
- Benefits for part-time and full-time associates
- Medical dental and vision benefits
- Matching 401(k)
- An annual Employee Stock Grant and a purchase plan that gives you the chance to grab TMUS stock at a discount
- Generous paid time-off programs
- Phone service discounts
- Education reimbursement
- Serious growth potential for your career
- Fun fast-paced environment
- This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldnt do it without someone like you. So what do you say Isnt it time you explored what could become the career move of a lifetime We invite you to apply today!
Minimum Qualifications
- At least 18 years of age
- Legally authorized to work in the United States
- High School Diploma or GED
- A valid license a clean driving record and proof of insurance at your own cost is required
At T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out .
Never stop growing!Required Experience:
IC
About Company
Grow Your Career. Grow With One Join Us #WeAreOne We are driven. We are family. We are One. When you join MobileOne, you join a team of friends who work as hard as they play. You’ll learn how to be a leader, make bank, and most importantly, have fun along the way. With over 200 […] ... View more