Golf Club Pro Shop Associate
Bradenton, FL - USA
Job Summary
About IMG Academy
IMG Academy is the worlds leading sports education brand providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal USA Today and the Best and Brightest Companies to Work For for its workplace culture innovation and commitment to developing people both on and off the field.
IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences:
- Boarding school and camps delivered on a state-of-the-art campus in Bradenton Florida
- Online coaching through IMG Academy focused on personal development through the lens of sport and performance
- Online college recruiting through NCSA College Recruiting and SportsRecruits providing industry-leading recruiting education tools and access to a network of more than 40000 college coaches for student-athletes families club coaches and event operators
- Elevate by IMG Academy a performance and personal development solution that delivers mindset leadership and wellbeing programming to schools colleges and organizations through a combination of digital content and immersive experiences
JobTitle:Pro Shop Associate
Department:IMG AcademyGolf Club
Position Summary:Responsiblefor delivering excellent customer service while driving sales andmaintainingoperational excellence in the golf pro shop.
KeyResponsibilities:
Greet all customers in a friendly and professional manner
Process sales transactions accurately includingprocessing payments and completing settlement documentation
Maintainhigh standardsfor customer service sales performance and sales floor presentation
Utilize effective selling techniques to maximize sales and enhance the guest experience
Assistwith merchandising execution tooptimizeproduct presentation sales and customer satisfaction
Support the development and upkeep of floor standards visual merchandising customer service practices and sales techniques
Keep the selling area clean organized and fully stocked
Recommend items and quantities for product reorders based on sales trends and inventory levels
Assistwith inventory management and receiving new merchandise
Assistwith coordinating and promotingspecial events tournaments and member programs
Maintain knowledge of current promotions pricing and golf industry trends
Handle customer inquiries concerns or complaints professionally and escalate when necessary
Support basic golf course maintenance and cleaning as needed
Otherduties as assigned by management
Qualifications:
High school diploma or equivalent
Previousretail sales or customer service experience preferred
Strong interpersonal and communication skills with a guest-focused mindset
Detail-oriented organized and able to multitask in a fast-paced environment
Knowledge of merchandising principles or willingness to learn
Ability to work collaboratively andmaintainpositive relationships with colleagues and team members
Preferred:
Bilingual
Physical Demands and Work Environment:
Ability to lift movepushand pull equipment or boxes up to 40lbs.
Ability tooperatea golf cart safely across varied terrain and weather conditions
Ability to work outdoors in varying weather conditions including heat humidity rain and sun exposure
Ability to bend stoop kneel and reach as needed to perform job duties
Ability to work flexible hours to include nights weekends and holidays as needed
Background Requirements:
- Requires a background check upon offer
- Requires a drug test upon offer
As a full-time member of our team you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time and seasonal/temporary roles.
- Comprehensive Medical Dental and Vision
- Flexible Spending Account and Health Savings Account options
- 401k with an Employer Match
- Short Term and Long Term Disability
- Group and Supplemental Life & AD&D
- Gym Discount Program
- Pet Insurance
- Wellbeing Program
- and more!
Dont meet every single requirement We are dedicated to building a diverse inclusive authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
About Company
IMG Academy offers athletes the opportunity to improve their sport and educational performance on our 600 acre, world-class campus.