Gold Coast JCB Field Service Technician

Company ProfileGold Coast JCB is the JCB dealer for Southeast FL with a strong commitment to providing the best products and customer support in the market. We are investing in our workforce and offering a highly competitive compensation and benefit program to ambitious candidates with the correct mindset to excel at their personal and professional level. Gold Coast JCB is an authorized dealer for JCB construction equipment including compact track loaders skid steer loaders rough terrain forklifts backhoes wheel loaders excavators telehandlers aerial equipment among PurposeReporting to the Service Manager the Field Service Technician is responsible for diagnosing repairing and maintaining various types of heavy machinery aerial equipment generators and other equipment for construction industrial agricultural and government applications. Always providing the best customer service possible by focusing on customer uptime utilizing Gold Coast JCB unique abilities as JCB authorized dealer in the TypeFull Time Non-ExemptLocationGold Coast JCB 12450 NW South River Drive Medley FL 33178Benefits and Other CompensationJCB offers a comprehensive benefits package including medical dental and vision insurance; 401 (k) retirement plan; paid time off and paid ProcessApplications will be accepted through Careers JCB Careers JCB Jobs JCB or via LinkedIn. The anticipated application window will close on September 25 Tasks Responsibilities & Key AccountabilitiesDrive to and from customer jobsites or facilities on a company service truck to perform services on the and turn in reports that capture all time and work completed with clear diagnostic analysis repair or preventive maintenance for customer and company and work with other technicians on complicated jobs and when to mentor teach and advice other in shop or on-site system audits and evaluations on with customers product clinics field days and related promotional events as possess a valid and active Florida drivers license appropriate to the position and type of vehicle required for the positionReview work orders for completeness and accuracy for Service Manager to be able to close and process Service Department tools equipment and company vehicles in good working and safe and adhere to all safety policies and a clean and professional image according to JCB and Gold Coast JCB business in alignment with companys Mission Vision and Core duties as assignedMinimum QualificationsCollege degree in Diesel or Technical related consider equivalent work experience in lieu of educational qualifications.10 years of experience as Service Technician or similar position in a heavy machinery truck or diesel engine industry with proven track (English / Spanish)Strong written and verbal communications of heavy machinery truck or diesel engine computer skills to perform diagnostics complete and submit reports to pass any drug screens background checks and any pre-employment tests which will be conducted in accordance with applicable Skills Abilities & CompetenciesStrong problem-solving and analytical to work in a high-stress -oriented and able to work approach to resolving issues impacting various groups across the to understand processes (system and non-system) troubleshoot develop and recommend working in a dynamic environment and be a self-motivated team knowledge of Microsoft Office products including Word Excel PowerPoint Teams and Microsoft ConditionsBoth office environment and occasionally manufacturing/factory to noise and temperature RequirementsThe physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job the employee is regularly required to:Ability to stand and walk with frequent lifting guiding and/or carrying of lightweight materials and equipment for up to 12 to twist upper body frequently bend at waist kneel crouch and negotiate uneven hands arms and legs fully; grasp manipulate and assemble small to large objects with the aid of forklifts or cranes as needed; see and hear well with or without by speech and hearing in person at a basic English and Spanish stationary operate hands to finger handle or feel reach with hands and arms and talk or hear. The employee is occasionally required to stand and move and/or walk. The employee must frequently move and/or transport up to 75 pounds. Specific vision abilities required by this job include close vision distance vision depth perception and the ability to adjust Opportunity EmployerJCB is an equal employment opportunity (EEO) employer in accordance with applicable federal state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability statute or any other characteristic protected under federal state and local laws. EEO EMPLOYER/VET/ Accommodation StatementJCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact the JCB Human Resources team at Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however as a global company JCB offers many job opportunities outside of the U.S. which can be found through our website at This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to the job.