Global Watch Desk Manager

Information Network Associates Inc. (INA)
Location: Rahway New Jersey
Job Type: Full-Time Exempt

Information Network Associates Inc. (INA) is seeking an experienced and strategic Global Watch Desk Manager to lead our 24/7 intelligence monitoring and analytical operations. This position is ideal for professionals with backgrounds in open-source intelligence (OSINT) threat intelligence intelligence analysis geopolitical risk investigative research security intelligence and watch center operations.

The successful candidate will oversee a team responsible for collecting analyzing and disseminating intelligence from open sources and other available information streams to support client awareness risk mitigation and decision-making. This role combines leadership operational management and hands-on analytical expertise.

• Lead and manage a 24/7 Global Watch Desk team responsible for monitoring worldwide security incidents.
• Provide oversight during critical incidents and coordinate response efforts across internal and external stakeholders.
• Ensure timely escalation of incidents and effective communication with leadership and security partners.
• Serve as an after-hours resource and provide on-call support as needed.
• Maintain operational readiness by managing staffing scheduling and coverage requirements.

• Oversee security incident monitoring response and traveler wellness checks.
• Conduct and supervise open-source intelligence (OSINT) research and analysis.
• Develop intelligence products and executive-level communications regarding emerging threats and security events.
• Partner with threat management and security teams to identify assess and mitigate risks.

• Develop document and enhance Watch Desk procedures workflows and Standard Operating Procedures (SOPs).
• Lead post-incident reviews and implement lessons learned.
• Ensure consistent accurate and professional intelligence reporting.
• Identify opportunities for automation and operational efficiency.
• Work with internal IT partners to maintain and enhance the teams workflow management database ensuring reliability usability and data integrity and develop tools for other needs.
• Be intimately familiar with all vendor platforms and encourage team members to use the most appropriate tools for each operational objective
• Provide after-hours on-call support and serve as a resource for Watch Officers requesting guidance on incidents and input triage

• Recruit train mentor and develop Watch Officers.
• Conduct performance evaluations and provide coaching and feedback.
• Foster a culture of accountability analytical rigor and continuous improvement.
• Ensure compliance with training certifications and company policies.

• Bachelors degree in a related field or equivalent combination of education and experience Masters degree preferred.
• Minimum of 7 years of progressively responsible experience in intelligence security operations threat monitoring emergency management or a related field.
• Experience working in 24/7 or mission-critical operational environments.
• Experience managing security operations centers intelligence watch centers or global security teams.
• Knowledge of international affairs geopolitical risks and global security environments.
• Strong analytical decision-making and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience with incident management systems OSINT tools and security intelligence platforms.
• Proficiency in Microsoft Office Suite (Word Excel PowerPoint).
• Ability to manage high-pressure situations with professionalism and sound judgment.
• Valid drivers license and reliable transportation.

At INA youll play a critical role in protecting people operations and business interests around the world. Youll work alongside experienced security and intelligence professionals while helping shape and enhance a growing global security program.

Benefit include:

• Competitive salary
• Medical dental and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Collaborative and mission-focused work environment

If you have a passion for intelligence security operations and leading high-performing teams in a dynamic global environment wed love to hear from you.

Information Network Associates Inc. is an Equal Opportunity Employer.