Global Vendor Manager, Ads

About the Team

The Ads team is responsible for helping businesses discover adopt and grow with OpenAIs advertising solutions. As we scale globally we are building a high-performing sales organization that combines world-class talent operational excellence and AI-native ways of working to serve businesses of all sizes.

We partner closely with Sales Revenue Operations Finance Product Enablement and external partners to build scalable systems that drive customer acquisition revenue growth and exceptional customer experiences.

About the Role

We are hiring a Global Vendor Manager to build and scale the vendor operating model that powers our Ads business globally.

This is not a traditional vendor management role focused on maintaining existing processes. We are looking for a builder who can design launch and scale a world-class vendor program across multiple sales motions regions and partner sites. You will own performance governance forecasting quality capacity planning and operational excellence across our outsourced sales ecosystem.

This is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales RevOps Finance Enablement Product Program Management and external vendor leadership. You will help define how OpenAI operates with external partners and build the systems processes and accountability mechanisms that enable the business to scale.

Youll be responsible for:

• Building and scaling the global vendor program for Ads including operating models governance structures and performance management frameworks

• Driving attainment across revenue pipeline advertiser acquisition productivity and quality metrics

• Leading business reviews and executive governance forums with vendor partners and internal stakeholders

• Developing scorecards forecasting processes and inspection mechanisms that surface risks and drive accountability

• Improving sales quality through playbooks QA frameworks performance analysis and operational best practices

• Partnering with RevOps Enablement Product and Program teams to ensure readiness for new products motions and market expansions

• Building capacity and workforce plans aligned to business growth and demand forecasts

• Leveraging AI automation and scalable operating systems to improve execution visibility forecasting accuracy and seller productivity

Were looking for someone with:

• 8 years of experience leading outsourced sales vendor operations or commercial operations organizations

• Must have previous experience working in Ads in addition to high-growth environments like SaaS software marketplaces or scaled revenue organizations

• A track record of building operating models governance mechanisms and performance management systems from the ground up

• Strong understanding of sales funnel metrics forecasting pipeline management and operational excellence

• The ability to influence senior internal and external stakeholders through data-driven decision making sound judgment and executive communication

• Experience identifying systemic operational challenges and driving cross-functional solutions that improve business performance

• Strong analytical and operational rigor with experience managing complex global programs across multiple teams or regions

• A passion for leveraging AI automation and scalable systems to improve productivity performance and business outcomes

Workplace & Location

• This role is based in San Francisco CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

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Required Experience:

Manager