Global Services Product Manager

We strongly prefer candidates who are currently located in or near the designated job location. Candidates outside the area should apply only if they are committed to relocating prior to their start date and have the legal right to work in the job location.

Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners Cohesity makes it easy to secure protect manage and get value from data across the data center edge and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities including immutable backup snapshots AI-based threat detection monitoring for malicious behavior and rapid recovery at scale.

Weve been named a Leader by multiple analyst firms and have been globally recognized for Innovation Product Strength and Simplicity in Design.

Join us on our mission to shape the future of our industry.

As a Global Services Product Manager you will own the full lifecycle of Cohesitys services offering portfolio - how its defined packaged priced positioned measured and incentivized. This is Services with a capital S spanning Customer Success Professional Services and Support and reporting to the Vice President of Global Professional Services. The role exists to build the connective tissue across our services so they drive customer adoption retention and growth not just billable hours.

This is a builders role for a commercial leader who thrives in ambiguity drives cross-functional alignment without direct authority and is energized by the work of turning Cohesitys services capabilities into a portfolio that customers buy value and renew on.

HOW YOULL SPEND YOUR TIME HERE:

• Offering portfolio definition for launch:Define the go-forward portfolio of Service offerings to launch in Q127. This includes bundling proactive and technical outcomes into Gold and Platinum tiers and designing net-new consumption-based PS offers (health checks cyber assessments optimization workshops starts for <$100k deals)
• Incentive and compensation design:Drive alignment on how servicesare incentivized: ACV crediting quota relief NRR MBOs etc. This has a hard deadline tied to 1H27 comp plan design; completion needed in the next three months.
• Attach rules and auto-attach logic:Define and drive auto-attach rules by deal size and customer tier particularly for the $250k-$500k band.
• Field and channelenablement:Build the positioning guides attach playbooks and enablement materials that Sales Channel and Services delivery roles need to go to market on new offerings by 8/1/27
• Full portfoliostrategy:Own the roadmap and evolution of all services offerings (CS PS support) and RE activity sets and influence the CS PS and Support teams delivery motions for those offering to ensure value delivered by teams value expected by customers
• Pricing and Packaging:Define pricing logic bundle architecture SKU management and discount guardrails across the portfolio; partner with France on delivery margin modeling by offering type; and own future transformations (e.g. shift to value- or outcome-based pricing)
• SKU and catalogmanagement:Maintain the authoritativeservices catalog (definitions pricing sheets bundle configurations and change documentation) and keep it accessible and accurate across all seller and delivery audiences
• Performance reporting:Own the portfolio-level performance trackingattach rates revenue mix by offering type margin by category customer segment breakdownsand surface insights that drive portfolio and GTM decisions
• Commercial insights:Capture feedback and input from customers the field and the channel to further improve and refine offerings
• Telemetry-based offering design:Partner with Product on designing offerings that incentivize telemetry opt-in and leverage use signals for proactive engagement (particularly critical for NBU where telemetry is weak)
• Partner/channel services enablement:Support certified delivery partner enablement so Partners can carry and delivery services offerings at scale

WED LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:

• Experience in product management commercial strategy GTM or services portfolio management at scale in enterprise software cloud or data security companies.
• Proven track record owning a services or solutions portfolio end-to-end pricing packaging positioning and performance and translating capability into productized SKUs that customers buy and renew on.
• Fluency in Services P&L mechanics you can build and defend a margin model to Finance and translate delivery economics into pricing decisions.
• Track record of driving cross-functional alignment across Sales Finance Customer Success Professional Services Support Channel and Product without direct authority.
• Experience designing or influencing services compensation and incentive structures including ACV crediting quota relief and outcome-linked MBOs.
• Comfort holding your own in commercial debates with VP and C-level stakeholders with clear and structured communication and defensible data-informed opinions.
• Bias for action and builder mindset you make decisions with incomplete information wear many hats in a lean role sweat the details on what matters and simplify the rest and own outcomes rather than processes.
• Experience with Cohesity Veritas/NetBackup or comparable data protection and cyber-resilience platforms.

• Background in TSIA frameworks attach-rate disciplines or post-sales benchmarks and experience integrating Customer Success Professional Services and Support into converged commercial offerings.
• Experience with telemetry-based offering design and partnering with Product on data-informed services.
• Demonstrated ability to leverage AI tools to enhance productivity streamline workflows and support decision making.
• Ability to travel as needed.

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Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors including a candidates skills qualifications and experience location and salary expectations and therefore a starting salary at the low end high end or even above the stated range may be offered. This position may also be eligible for bonus compensation commission (if in a sales function) and/or equity grants. Additionally full-time employees are eligible to participate in ourcomprehensive benefits framework including health and wellness benefits vacation paid holidays and refresh days 401(k) retirement plan life and disability insurance coverages and other benefits the Company may offer from time to time.

The compensation noted above is based on an annualized hourly rate assuming normal full-time employment.

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us atCOHESITY or for assistance.

In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

Interested candidates based outside of the designated areas are welcome to apply provided they have the right to work in the job location.