Global Service & Repair Program Manager Mounds View, MN

We anticipate the application window for this opening will close on - 17 Jul 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.

Are you a passionate dedicated and motivated Program Manager looking for a new challenge As a Global Service Program Manager you will manage a variety of complex projects and programs to deliver on key business strategies and initiatives. You will work across functions departments business units and geographies utilizing project management and program leadership skills to shape our business. You will become an integral part of the Service organization driving key initiatives to increase both internal and external customer satisfaction.
Be a leader and innovator while becoming part of the Medtronic family.

At Medtronic we bring bold ideas forward with speed and decisiveness to put patients first in everything we -person exchanges are invaluable to our work. Were working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.

Responsibilities may include the following and other duties may be assigned. As the Global Service Program Manager you will manage projects and programs by:

• Applying strong project management and program leadership skillsets to plan initiate monitor track and ultimately deliver service-related projects and programs.
• Lead cross-functional teams for Service projects and programs for the Cardiac Ablation Solutions operating unit with a particular focus on business process improvement and development of Service-wide systems and mature cross-functional partnerships.
• Providing service design input on new product development projects.
• Developing and implementing global service strategy for existing and new products.
• Developing and implementing processes across Service to standardize and drive consistency.
• Partnering with cross-functional global teams to define implement and monitor processes and systems to improve service delivery for both internal and external customers.
• Conveying driving and escalating project statuses issues and successes through effective communication with team members stakeholders and upper management.
• Effectively meeting milestones and deadlines in an autonomous environment.
• Becoming a service business expert and applying that knowledge to educate and mentor others.
• Applying broad business acumen including financial modeling ROI and other cost/benefit tools.
• Learning and applying a strong understanding of the Service business products and clinical applications.
• Learning and applying a strong understanding of Medtronic Service strategies and a solid general business understanding to drive business growth objectives.
• Leading and participating in continuous improvement activities across the Service organization.
• Enforcing quality standards within every project and all day-to-day activities.

Minimum Requirements:

To be considered for this role please ensure the following information is evident on your resume

• Requires a Bachelors degree.
• Minimum of 5 years of relevant experience
• OR an advanced degree with a minimum of 3 years of relevant experience.

Nice to Have

• PMP Certification (or ability to attain within 1 year)
• 3 years of experience with medical devices and systems imaging technology or other technical disciplines
• Strong written and verbal communication skills
• Microsoft Excel expertise (functions expressions pivot tables formulas data sets)
• 3 years of experience leading diverse and complex projects and programs
• Independent thinker with the ability to take both a commercial and operational view of complex situations
• Ability to solve highly complex problems across multiple business functions

#LI-MDT

For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @ email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic do not respond click links or open attachments.

If you have any questions concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic please contact us immediately at .

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$120000.00 - $180000.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience certification/education market conditions and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.