Global Salesforce Effectiveness & Enablement

TransUnions Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

Team Overview

The Global Salesforce Effectiveness & Enablement team manages Salesforce and its ecosystem capabilities that support TransUnions marketing sales service and operations organizations ensuring systems are not just implemented but consistently leveraged to drive measurable improvements in revenue growth customer experience and operational efficiency.

This role reports to the Sr Director Solution Architecture and leads a geographically distributed team and is critical in translating business goals into scalable role-based workflows and embedding sustainable adoption through data-driven insights AI and modern enablement techniques. It directly influences productivity pipeline quality customer satisfaction and cost efficiency by accelerating adoption velocity and ensuring value realization from technology investments. Ultimately its success determines whether Salesforce investments deliver tangible business outcomes versus remaining underutilized tools. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Lead a team responsible for enterprise-wide technology effectiveness including implementation training adoption governance and value analysis.
• Partner with global and cross-functional internal stakeholders to drive alignment of enablement strategies for diverse business objectives while standardizing best practices and enabling localized execution
• Drive stronger value realization by connecting technology usage to measurable business outcomes including seller efficiency customer experience speed to market pipeline support revenue opportunity growth and ROI.
• Build and maintain a roadmap for Salesforce and adjacent sales technology capabilities balancing stakeholder needs business priorities compliance requirements and long-term operational strategy.
• Strengthen adoption and usage by ensuring sellers and managers understand how to effectively leverage available tools reporting and workflows in support of business objectives.
• Improve the teams analytical capability by helping define performance insights adoption analytics utilization reporting and value stories that demonstrate how technology supports business outcomes.
• Lead governance and prioritization across varied stakeholder needs ensuring tool usage enhancements and processes remain aligned with audit compliance and global regulatory expectations.
• Partner cross-functionally and globally with business procurement legal technology operations compliance finance and sales leadership teams to ensure consistent execution while allowing for appropriate localization.
• Support the organizations continued exploration of AI-enabled sales operations including how AI and automation can improve seller efficiency adoption and operational effectiveness.

Required Knowledge and Experiences

• 8 years of experience working with Salesforce sales technology or seller enablement capabilities with the ability to translate platform usage into measurable business outcomes.
• 5 years of experience directly leading coaching and developing teams ideally in a globally matrixed or remote environment where stakeholder alignment and prioritization are critical.
• Demonstrated experience partnering with business stakeholders to align technology capabilities roadmaps and operational priorities to business goals revenue outcomes user adoption and ROI.
• Strong analytical orientation with experience using data reporting utilization insights and performance metrics to evaluate adoption identify improvement opportunities and tell a clear value story to stakeholders.
• Experience operating in a regulated environment or supporting governance audit compliance or global legal requirements within technology-enabled business processes.

Required Technical Skills

• Hands-on experience with Salesforce or comparable CRM platforms including a practical understanding of how users navigate adopt report on and gain value from CRM capabilities.
• Working knowledge of sales technology tools and capabilities beyond CRM such as email platforms calling/phone platforms data enrichment tools account planning solutions utilization reporting or seller productivity tools; Gong Backstory experience preferred.
• Ability to evaluate sales technology utilization adoption and ROI through reporting dashboards user feedback performance insights or similar measurement frameworks and present findings to leadership.
• Strong understanding of platform governance operational controls and global compliance standards tied to sales technology usage in a complex business environment.
• Familiarity with AI and automation concepts as they apply to operations seller enablement productivity or workflow optimization.

#LI-TE1

Benefits that support every part of your life:

At TransUnion we design benefits to help youfeel well do well and plan wellfrom day one.

For Your Health: Enjoyday-one eligibilityfor medical dental and vision coverage plus supplemental plan options. Spousal domestic partner and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.

For Your Protection: Weve got your back withcompanypaid basic life and AD&D optionalvoluntary life and AD&Dfor you and your family andshort and longterm disability. You can also opt into alegal planpet insurance andtravel accident coverage.

For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support were here for every chapter. AccessDependent Care FSA for possibility of an employer match a andup to 12 weeks of paid parental leavewith eligibility for a thoughtful gradual return.

For Your Future: Build toward whats next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resourcescareer coaching and optionallongterm care insuranceto plan confidently.

For You: Grow and recharge withtuition reimbursementflexible time off for exempt employees or paid time off for nonexempt employees up to 12 paid holidays per year commuter benefits employeediscountscharitable gift matching andpaid volunteer time off plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access24/7 supportincluding professionaltherapycoaching and emotional wellbeing programs alongside guided meditation and resources that supportphysical mental social and financial wellness.

We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting .

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.

Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.

Pay Scale Information:

The U.S. base salary range for this position is $150100.00 - $225000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion actual compensation is based on careful consideration of additional factors such as (but not limited to) an individuals education training work experience job-related skill set location and industry knowledge as well as the scope and responsibilities of the position and market considerations. Regular fulltime non-sales positions may be eligible to participate in TransUnions annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.

TransUnions Internal Job Title:

Director Sales Enablement

Company:

TransUnion LLC