Global Product Support Engineer III

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the worlds technology.

What We Offer

Salary:

Location:

Youll benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.

What Youll Do

As a Global Product Support Engineer you will be using your project management skills mechanical aptitude and data analysis techniques to develop and publish maintenance strategies for new products troubleshoot field issues and ensure successful new product rollouts.

Role Responsibilities:

• Participate in lab and field installation of new products

• Work with Manufacturing to develop procedures and participate (if required) on New Product final test

• Develop new procedures and Best Known Methods (BKMs) to service new products

• Drive resolution of key issues with Engineering. Take part in beta site test plans and reporting

• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues

• Input for developing new procedures Customer Engineering Notices (CENs) Internal Service Bulletins (ISBs) and troubleshooting guides as required

• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

• Communicate work output using presentations reports and verbal updates to various stakeholders

Minimum Qualifications:

• Bachelors in Materials Manufacturing Mechanical Chemical Electrical Engineering or a related field

• 5 years experience in engineering or technical field

• 20% Travel Required

• Job based in Kalispell MT

Preferred Qualifications:

• Strong interpersonal collaboration and communication skills with an emphasis on building trust

• Hands on hardware troubleshooting and maintenance background including electrical software chemical and mechanical systems

• Experience leading small teams with interest in people management

• Ability to manage multiple projects simultaneously effectively prioritize per business requirements

• Exercise good judgment based on the analysis of multiple sources of information

• Communicate difficult or sensitive information working to build consensus

• Ability to solve problems creatively and analytically

• Flexible and adaptable mindset

• Thrive in a results-driven culture

Additional Information

Time Type:

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Travel:

Relocation Eligible:

The salary offered to a selected candidate will be based on multiple factors including location hire grade job-related knowledge skills experience and with consideration of internal equity of our current team addition to a comprehensive benefits package candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program as applicable.

For all sales roles the posted salary range is the Target Total Cash (TTC) range for the role which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.

In addition Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process please contact us via e-mail at or by calling our HR Direct Help Line at option 1 and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.