Global Commercial Operations Consultant
Boston, MA - USA
Job Summary
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
The Global Commercial Operations Consultant is responsible for building scalable predictable and insightdriven commercial processes that enable sales organizations to consistently deliver business results. This role owns the endtoend commercial operating backbonefrom pipeline creation and forecast accuracy to CRM process design sales digitalization and performance insights. This leader partners closely with Sales Marketing Finance IT and Regional Commercial teams to translate business strategy into clear operating models disciplined execution and actionable intelligence.
Key Responsibilities
Responsibilities may include the following and other duties may be assigned.
Pipeline Predictability & Commercial Governance
- Strengthen our global pipeline management framework that drives consistency in opportunity creation progression and forecasting
- Support commercial leaders to govern stage definitions exit criteria and deal inspection rigor to improve conversion velocity and forecast accuracy
- Maintain our operating rhythms (host pipeline reviews participate in forecast calls QBR inputs) that shift the organization from retrospective reporting to forwardlooking decision making
- Partner with Sales and Finance to align forecast vs targets
Sales Process Operationalization & CRM Digitalization
- Own the translation of sales strategy into systemenabled processes within the CRM platform (e.g. Salesforce)
- Lead the design simplification and rollout of endtoend sales workflows including:
- Lead-to-opportunity
- Opportunity management
- Deal progression and approvals
- Postclose handoffs
- Ensure CRM adoption by making the system intuitive for sellers embedded in daily workflows and ultimately a single source of truth for commercial activity
- Partner with IT and Product teams to evaluate prioritize and deploy sales technologies and automation that reduce friction and manual work for frontline teams
Commercial Insights Metrics and Performance Enablement
- Define and maintain a global commercial metrics framework spanning:
- Leading indicators (activity pipeline creation stage progression)
- Lagging indicators (win rates cycle time revenue)
- Productivity and efficiency metrics
- Translate data into clear insights narratives and recommendations for Sales leaders and executives
- Build dashboards and recurring reporting that highlight risks and opportunities early and align local execution to global business goals
- Continuously evolve metrics to reflect changes in strategy models and growth priorities
CrossFunctional Leadership & Change Management
- Act as a trusted commercial operations partner to global and regional Sales leadership
- Lead crossfunctional initiatives spanning Sales Marketing Finance IT and Operations
- Drive adoption of new processes and tools through clear communication stakeholder alignment and change management
- Balance global standardization with regional flexibility where required
Required Knowledge and Experience:
High School Diploma or equivalent with 10 years of relevant experience in sales enablement or sales support or equivalent experience
OR
Associates Degree with 8 years of experience in sales enablement or sales support or equivalent experience
OR
Bacheors Degree with 6 years of experience in sales enablement or sales support or equivalent experience
For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A). .
Nice to Have:
810 years of experience in Commercial Operations Enablement Operations or Revenue Operations
Proven experience building pipeline governance sales processes and CRMenabled workflows
Strong analytical mindset with the ability to move from data to insight to action
Experience operating in global matrixed and fastchanging environments
Executivelevel communication skills with the ability to influence without authority
Handson experience with CRM platforms (Salesforce or similar); experience with sales technologies and automation strongly preferred
Preferred experience supporting med tech healthcare capital equipment or other complex enterprise sales environments including long sales cycles and multistakeholder buying processes.
For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain restore health and extend lifewhere your unique background and perspective are valued.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Experience:
Contract
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more