Global Collections Supervisor

Thornton Tomasetti applies engineering and scientific principles to solve the worlds challenges. An independent organization of creative thinkers and innovative doers collaborating from offices worldwide our mission is to bring our clients ideas to life and in the process lay the groundwork for a better more resilient future. We provide support and opportunities to our employees to achieve their full potential and cultivate a rewarding career.

The Role

Thornton Tomasetti is seeking an experienced and strategic Global Collections Supervisor to lead the evolution of our global collections function. Reporting to the Director of Billing & Collections you will play a key role in shaping the future of our collections organization by developing scalable processes driving operational excellence and improving financial performance across our global business.

In this role youll combine strategic leadership with hands-on execution to enhance collections operations strengthen partnerships across Finance and build a high-performing team that supports the firms continued growth.

What Youll Do

• Lead the global collections function driving strategic initiatives that improve operational performance and support business objectives.

• Evaluate current collections processes and implement scalable solutions that enhance efficiency consistency and effectiveness across regions.

• Design and optimize team structure staffing models workflows and performance expectations to support future growth.

• Establish and maintain global collections standards best practices and escalation procedures.

• Oversee collection activities across multiple regions improving cash flow reducing aged receivables and optimizing days sales outstanding (DSO).

• Develop strategies to manage complex high-risk and escalated accounts while balancing strong client relationships.

• Analyze key performance metrics to identify trends opportunities and areas for process improvement.

• Leverage technology and automation to streamline collections processes and enhance reporting capabilities.

• Partner closely with Finance and Controllership to support bad debt management reserve analysis audit requirements financial reporting and receivables governance.

• Recruit coach and develop a high-performing collections team while creating clear performance goals and professional development opportunities.

What Youll Bring

• Bachelors degree in Accounting Finance Business Administration or a related field or an equivalent combination of education and experience.

• 7 or more years of progressive experience in collections accounts receivable or credit management.

• Demonstrated success leading organizational transformation implementing process improvements and driving measurable operational results.

• Strong understanding of accounts receivable collections strategies cash flow management aging analysis and industry best practices.

• Experience partnering with Finance Accounting and Controllership teams to support financial reporting and risk management.

• Excellent communication leadership and change management skills with the ability to influence stakeholders across all levels of the organization.

• Experience working within a complex multi-office or global organization is preferred.

Compensation

Benefits

Depending on your employment status benefits may include:

• Medical Dental Vision Life AD&D Disability and other voluntary benefits

• Flexible Spending Accounts for Medical and Childcare

• Paid Time Off Family Leave for New Parents Volunteer Time

• Tuition Reimbursement

• Commuter Transit (where available)

• 401k retirement savings with Company matching on employee contributions and/or qualified student loan repayments

• Fitness Reimbursement

• And other various wellness diversity/inclusion and employee resource programs and initiatives

Pursuant to the SanFrancisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Thornton Tomasetti is proud to be an equal employment workplace. Individuals seeking employment at Thornton Tomasetti are considered without regards to age ancestry color gender (including pregnancy childbirth or related medical conditions) gender identity or expression genetic information marital status medical condition mental or physical disability national origin protected family care or medical leave status race religion (including beliefs and practices or the absence thereof) sexual orientation military or veteran status or any other characteristic protected by federal state or local laws.

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