GIS & Data Systems Technician-Water Distribution

Performs skilled technical work involving the operation maintenance inspection troubleshooting installation testing and documentation of the Citys advanced metering infrastructure (AMI) water meters meter endpoints and Geographic Information System (GIS) data. Responsible for maintaining the accuracy of the utilitys GIS and asset management systems through field verification GPS data collection mapping updates and meter inventory management. Assists with meter replacements service investigations customer usage issues work order management and coordination between field operations and office personnel. Work is performed under the general supervision of the Water Distribution Superintendent or designee.

• Installs replaces repairs tests and maintains residential commercial and industrial water meters and AMI endpoints.
• Performs meter change-outs associated with routine replacement programs new service installations and malfunctioning meters.
• Investigates customer complaints regarding water consumption meter accuracy low pressure and billing discrepancies.
• Performs field testing and verification of meter accuracy using approved testing equipment and procedures.
• Maintains and updates GIS data related to water meters service lines valves hydrants and other distribution system assets.
• Collects GPS coordinates and field data for new and existing utility infrastructure.
• Updates utility mapping asset attributes and associated records using GIS software and asset management systems.
• Maintains accurate meter inventory records including meter numbers sizes manufacturers installation dates and endpoint information.
• Programs configures troubleshoots and replaces AMI communication devices and associated hardware.
• Downloads reviews and analyzes AMI data to identify communication failures abnormal consumption patterns leaks or potential meter issues.
• Assists with identifying water loss through meter investigations unauthorized usage and field inspections.
• Coordinates with Customer Service Billing Engineering and Operations staff to resolve meter and GIS-related issues.
• Prepares field sketches reports maps and documentation for utility records.
• Operates GPS equipment GIS software tablets laptops and mobile data collection devices.
• Performs routine inspections of meter boxes lids setters and service connections.
• Assists distribution crews with locating utility infrastructure and verifying asset information.
• Maintains records of completed work orders inspections repairs and installations.
• Assists with emergency water main repairs service interruptions and utility emergencies as assigned.
• Operates pickup trucks utility vehicles trailers and light equipment necessary to perform assigned duties.
• Performs preventive maintenance on assigned equipment and tools.
• Responds to after-hours emergencies and participates in the departments on-call rotation as required.
• Performs other related duties as assigned.

REQUIRED KNOWLEDGE AND ABILITIES
Knowledge of:

• Principles and practices of water distribution system operations.
• Water meter installation maintenance testing and repair techniques.
• Advanced Metering Infrastructure (AMI) systems and communication technologies.
• Geographic Information Systems (GIS) GPS data collection and utility mapping principles.
• Water distribution components including valves hydrants service lines fittings and appurtenances.
• Basic hydraulic principles related to water distribution systems.
• Utility asset management practices.
• Safe work practices traffic control procedures and OSHA requirements.
• Applicable TDEC regulations AWWA standards and City policies.
• Computer software including Microsoft Office GIS applications asset management software and mobile field data collection applications.

• Read and interpret utility maps engineering drawings plats and construction plans.
• Collect accurate GPS data and maintain GIS asset records.
• Diagnose and troubleshoot meter endpoint and communication issues.
• Operate GIS software and mobile data collection equipment effectively.
• Perform accurate recordkeeping and maintain detailed documentation.
• Communicate effectively with customers contractors engineers and City staff.
• Work independently while exercising sound judgment and initiative.
• Prioritize multiple assignments and manage workload efficiently.
• Safely operate vehicles tools and equipment used in utility maintenance.
• Work outdoors for extended periods in varying weather conditions.
• Perform moderate to heavy physical labor including lifting up to 75 pounds bending kneeling climbing and working in confined spaces.
• Establish and maintain effective working relationships with coworkers contractors and the public.
• Respond to emergency situations and work outside normal business hours when required.

• High School Diploma or GED required.
• Valid Tennessee Drivers License required.
• Must possess a valid Tennessee drivers license with the appropriate endorsements.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The City of Spring Hill is an Equal Opportunity Employer. We do not discriminate on the basis of race color religion sex national origin age disability genetic information or any other characteristic protected by law.

If you need assistance or accommodation due to a disability please email Human Resources at