Gift Shop Representative

Full timeDay/Evening (United States of America)2900 Lamb Cir - ChristiansburgR161267 GIFT SHOP REPRESENTATIVE (Open) The Gift Shop Representative assists with displaying and selling of merchandise. Responsible for operating cash register to compute sales. Provides general retail support and customer service. May handle low scale product buying. Responsible for daily stocking of merchandise. Assists in daily operations of Gift Shop to maintain regular business hours. Assists Gift Shop Lead with back-office procedures (i.e. POS item entry purchase orders merchandise receiving back-office staging). Practices the Serve-U philosophy.

The Gift Shop Representative

• Practices good salesmanship to up sell products while modeling SERVE-U behavior.
• Provides assistance with daily operations including staffing shop in the absence of volunteers.
• Assists with training new staff and volunteers. Instructs volunteers on sales and customers service skills. Maintains communication notebook as information tool for volunteers and staff.
• Coordinates with Gift Shop Lead for data entry on Point of Sale system (POS) including assisting with data organization item entry and merchandise receiving.
• Coordinates with staff members to develop and oversee timely store displays as well as product marketing and timely (e.g. within 48 hours of receipt) merchandise delivery to the sales floor. Assists with aisle maintenance: check-in and marking merchandise as needed sorting cards and magazines stocking shelves routine dusting transporting lifting & unpacking boxes and inventory. Assists volunteers with shop operations during work hours.
• Verifies cash drawer amount received at start of shift; reconciles drawer money at end of shift accurately records credit card transactions and reports and post-voids transactions. Cashes out at end of shift to ensure register drawer balances with tape amount.
• Performs payroll deduct transactions.
• Provides quick accurate and complete transactions. Counts and balances daily sales receipt. Processes credit card transactions. Responsible for cash in own register. Accept monies and returns correct change.

Education: High school diploma or GED required.

Experience: Minimum 2 (2) years retail & customer service experience required.

Other Minimum Qualifications: High level of customer service and a positive sales approach required. Must possess flexibility in work schedule and be dependable particularly during seasonal sales periods. Should possess high level of organizational skills and be able to multitask. Creative skills important for shop displays and overall shop look. Ability to work in fast-paced stressful retail environment important. Effective interpersonal communication and teamwork skills required. Data entry skills required.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Compensation Range:

$15.00 - $21.07

Employee pay is based on a variety of factors including qualifications credentials education and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter:

KATHRYN LUSHER

Recruiter Email:

For more information contact the HR Service Center at 1-.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race color religion sex national origin age (40 or older) disability genetic information or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 8:00 a.m. to 4:30 p.m. Monday through Friday.

For more information on E-Verify: Pay and Well-beingat Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. Thats why we offer a well-rounded benefits package and many perks and well-being resources to help you live a happy healthy life at work and when youre away.

When you make your tomorrow with us well enhance your potential to realize the best in are benefits available to you when you join Carilion:

• Comprehensive Medical Dental & Vision Benefits
• Employer Funded Pension Plan vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app Personify Health
• Discounts on childcare
• Continued education and training