Geriatric Services Manager CantoneseMandarin (MSW)

Imagine a center where our seniors can receive transformative health care that will allow them to age at home and in their communities.

At Asian Health Services we recognize that so many of our elderly patients continue to struggle to get the care they need because of challenges that go beyond the walls of the clinic.

To address these gaps weve found a solution and model of care that integrates the quality care our elders receive at our health center with the most comprehensive support system like transportation culturally-inclusive meals and social activities our elders deserve.

• Lead and participate in IDT assessments care planning and reassessments for new and existing PACE participants.
• Provide oversight and accountability for the delivery of medical social services care management counseling psychosocial support referrals and participant advocacy.
• Supervise mentor coach and evaluate Geriatric Services Specialists; oversee staffing scheduling performance and team accountability.
• Partner with the IDT to develop and implement care plans that address participants medical physical social emotional psychological and spiritual needs.
• Monitor participant changes and ensure timely communication with the IDT regarding health psychosocial status care needs and required reassessments.
• Maintain accurate timely social work documentation in the PACE EHR in accordance with federal PACE regulations organizational policy and documentation standards.
• Maintain signed progress records in the participants electronic health record at least quarterly.
• Coordinate 24-hour care delivery discharge planning home visits hospital visits skilled nursing facility visits and follow-up services as needed.
• Serve as a liaison among participants families caregivers community agencies facilities and service providers to promote continuity of care.
• Provide education and support to participants caregivers and staff regarding aging dementia management grief and loss end-of-life considerations disease processes family dynamics psychosocial needs and the PACE service delivery model.
• Advise PACE staff on social emotional cultural and community-resource factors that may affect access to care and participant outcomes.
• Maintain knowledge of Medicaid financial eligibility criteria participant liability/share of cost and applicable state nursing home Level of Care requirements.
• Support the PACE Quality Improvement program and participate in QI activities audits process improvements and staff training as assigned.
• Ability to make home visits as appropriate and assigned.
• Perform other related duties and projects as assigned.

• Masters degree in Social Work from an accredited college or university.
• Minimum two (2) years of health-related experience.
• Leadership and/or management experience.
• Minimum one (1) year of experience working with a frail or elderly population; in the absence of such experience must complete appropriate PACE training before providing direct participant care.
• Bilingual ability (Cantonese and/or Mandarin) and experience providing culturally and linguistically appropriate services.
• Demonstrated social work competencies leadership skills sound judgment and ability to guide staff in a team-based care environment.
• Strong knowledge of community resources care coordination psychosocial assessment documentation standards and participant/caregiver support.
• Ability to provide respectful participant-centered service to older adults including those experiencing cognitive decline physical frailty grief loss or complex family dynamics.
• Must be medically cleared for communicable diseases and have required immunizations and vaccines before engaging in participant care.
• Must not have been convicted of criminal offenses involving Medicaid Medicare other health insurance or health care programs or social services programs under Title XX of the Act.
• Must not have been convicted of criminal offenses related to physical sexual drug or alcohol abuse.
• Must not be excluded from participation in Medicare or Medicaid programs.