Generalist CSR
Job Location:
New Haven, CT - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
CSR / Junior Producer Hybrid
Seeking a dedicated and adaptable Customer Service Representative (CSR) / Junior Producer to join a team. This role offers a unique opportunity to work in a collaborative family-oriented environment where you can wear many hats and grow professionally. If you have a background in Property & Casualty (P&C) insurance and thrive in a supportive yet dynamic setting we encourage you to apply.
- New Haven Location: Base salary up to $50000 commissions on new business (2% of agency premium paid one time).
- Wellington Location: Base salary up to $55000 (absolute cap; $40000$50000 preferred) commissions on new business (2% of agency premium paid one time).
- Competitive benefits package paid time off professional development opportunities etc.
General Responsibilities:
- Quote and manage new/renewal business.
- Work with personal lines commercial lines and farm accounts.
- Utilize the EPIC agency management system to streamline workflows.
- Communicate effectively with clients and team members to ensure high-quality service.
- Licenses/Certifications: Active P&C license required.
- Experience:
- New Haven: Open to candidates with less than 5 years of experience; early-career professionals are encouraged to apply.
- Wellington: Prefer candidates with more tenure due to the dynamic of the team.
- Technical Skills: Familiarity with EPIC or similar agency management systems (e.g. Hawksoft) is preferred but not required.
- Soft Skills:
- Strong communication skills and willingness to engage in meaningful conversations.
- Adaptability and comfort in wearing multiple hats.
- Self-starter with a growth mindset.
- Strong organizational skills to manage workflow volume.
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About Company
The Jonus Group #1 Career Coaching Employment Agency - Best Mock Interviews, Linkedin Profile Optimization, Social Media Job Seekers, Outplacement Services, Career Goal Coach.
