General Manager

Department:Management
Employment Type:Full-TimeExempt
ReportsTo:Director of Operations

Why this role:

The General manageris designed for a proven hospitality leader who wants full ownership of a restaurants performance from guest experience to financial results. This is a high-impact leadership position within a growing restaurant group offering the opportunity to build strong teams drive operational excellence and play a key role in the long-term success and growth of the business.

Job Summary

The General Manager is the senior leader responsible for overseeing all aspects of restaurant operations including service execution culinary and beverage standards cleanliness safety and brand presentation. This role leads and develops the management team and hourly staff to ensure consistent high-quality execution across every shift.

The General Managermaintainsfull accountability for labor management cost controls inventory systems reporting and compliance while partnering closely with the Director of Operations and culinary leadership to drive performance support marketing and business development initiatives and ensure operational systemsfunction effectively at all times.

Key Responsibilities:

Leadership & Operations

• Lead coach and develop the operations and culinary leadership teams to ensure consistent execution of standards.

• Ensure all venue management processes and systems areestablished followed and executed daily.

• Maintain full compliance with all state and federal regulatory requirements health codes and safety standards.

• Ensureall managers areproperly trained informed and up to date on policies procedures and operational expectations.

• Complete all administrative responsibilities accurately and on time as assigned by the Director of Operations.

• Ensure reservation and guest management systems (including OpenTable and related platforms) are properly configured and fully operational.

• Overseetimelyreporting and resolution of all maintenance and facility issues.

Guest Experience & Brand Standards:

• Uphold and reinforce hospitality-driven service standards across all departments.

• Ensure every guest is attended to and treated with professionalism warmth and respect.

• Maintain consistency accuracy and integrity in the presentation of all food andbeverage menuitems.

• Collaborate with leadership to develop and refine service standards menus and guest engagement initiatives.

• Ensure the venue consistently meets brand standards and is maintained in mint condition at all times.

Financial Performance & Business Development:

• Participate in weekly marketing and business development meetings to support revenue growth and brand awareness.

• Establish andmaintainproper par levels and inventory management systems including active tracking and controls.

• Maintain full P&L responsibility including reporting analysis and corrective action planning.

• Ensure tips are handled distributed and managed in compliance with company policies and applicable regulations.

Qualifications

• Minimum of five (5) years of progressive management experience in a full-service or fine-dining restaurant environment.

• Comprehensive knowledge of front- and back-of-house operations including food and beverage service staff supervision inventory control and food safety.

• Availability toworka flexible schedule including evenings weekends and holidays.

• Strong organizational skills with a proactive detail-oriented approach to operations.

• Proven hospitality leadership skills including the ability to coach develop teams resolve issues and lead under pressure.

• Strong understanding of labor and cost control systems that drive restaurant profitability.

• Excellent communication and leadership abilities.

• Bachelors degree in business management or a related field or equivalent professional experiencepreferred.

• Experience conducting performance evaluations and managing employee development.

• Working knowledge of human resources practices and procedures.

• Proven experience hiring training and mentoring large diverse hourly FOH teams.

• Demonstrated ability to adapt quickly in a fast-paced high-expectation environment.

• Positive self-motivated mindset with a commitment to excellence and team success.

Physical Requirements:

• Ability to move throughout the restaurant stand and walk for extended periods and occasionallyassistwith operational tasks as needed.

• Ability to bend twist stoop reach overhead and below the knees and climb as needed.

• Requires manual dexterity tooperatetools equipment and technology necessary for the role.

• Requires visual acuity hearing ability and effective communication skills.

Benefits & Perks:

As a full-time employee you are eligible toparticipatein a comprehensive benefits package designed to support your health well-being and work-life balance. Benefits include:

• Medical Insurance

• Dental Insurance

• Vision insurance

• Paid Time Off (PTO)

• Life insurance

• Opportunities for professional growth and development

Benefitseligibility and details may vary by position and location.

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin disability veteran status or any other characteristic protected by applicable law.

If you requirea reasonableaccommodation to complete the application or interview process please contact Human Resourcesat We are committed to providing reasonable accommodationsin accordance withapplicable law.