General Manager, Venue | Full Time | Hilliard Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The General Manager will be responsible for overall management promotion and operation of the facilities including contracting purchasing booking marketing finance human resources event management/operations food and beverage box office capital project planning advertising security production maintenance and related operations by performing the following duties personally or through subordinates. The General Manager is accountable for the development of policies procedures and programs for achieving the goals set for Hilliard Center by OVG. The position reports directly to the District General Manager OVG.

This role pays an annual salary of $160000-$180000 and is bonus eligible

Benefits for full-time roles: health dental and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days sick days and 11 holidays).

This position will remain open until August 21 2026.

The Hilliard Center is the official convention center of Corpus Christi. This state-of-the-art convention center featuring a total of 138000 square feet of meeting and exhibit space overlooks the sparkling Corpus Christi Bay.

This outstanding facility offers:

• Over 138000 square feet of meeting space
• Divisible into 10 separate ballrooms
• 4 loading bays
• 19 television monitors to customize your event
• 76500 square foot Exhibit Hall for Expos Tradeshows and more!
• 18500 square foot premier ballroom with bay views
• 10000-seat connected Arena
• 2600-seat Selena Auditorium

Exclusive services include on-site support from:

• electrical
• food and beverage
• security
• event staffing

The Hilliard Center also possesses the premier 10000-seat indoor arena in the Coastal Benddesigned for groups concerts and sporting events with an incredible club level and 10 box suites.

• Maintains active contact with the Client/Contract Administrator.
• Monitors OVGs compliance with all provisions of the management contract
• Aggressively promotes the use of the facilities to maximize their utilization
• Negotiates contracts and lease agreements with event organizers meeting planners promoters and agents for all managed spaces
• Responsible for working directly with promoters artist agents and managers to book concerts family shows and other ticketed and non-ticketed events at Hilliard Center
• Establishes and maintains effective working relationships with Client/Contract Administrator tenants government departments and agencies entertainment/convention industry community and civic organizations to encourage continual and regular use of the facility
• Coordinates facility involvement with Convention and Visitors Bureau as well as other appropriate destination marketing agencies
• Assures the coordination implementation and administration of specific plans and programs prescribed by corporate directives to include training and development quality assurance energy efficiency safety/emergency procedures crowd control and crisis management or other areas as needed
• Develops and implements facility goals in accordance with the management contract the clients objectives corporate policy and good business practice
• Prepares and maintains required and necessary reports/records for the Client/Contract and Corporate Office
• Plans organizes coordinates and directs all activities and personnel engaged in maintaining and operating the facilities
• Assists and coordinates with the development of the annual operating calendar activity schedules and projections for the attendance and/or revenue
• Conducts weekly staff meetings
• Directs the development and administers the execution of operating and marketing financial plans and documents to include operating revenue and expense budgets and capital expense budgets
• Provides for control of the day-to-day operations assuring the coordination of programs and events
• Conducts post-event operational financial review and analysis
• Provides final approval of all contracts and agreements with suppliers promoters and tenants for necessary activities and services at the facilities
• Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations agencies departments and individuals; assures and maintains the integrity of the facility and OVG in all forms of communication
• Oversees and advises Human Resources on any necessary revisions/modifications to staffing plans including number and types of employees essential functions salaries and benefits
• Assures the administration of personnel and the operation of the venue and facilities are conducted in accordance with applicable local state and federal regulations
• Evaluates the facility practices and recommends improvements to better reflect the needs of the Client and the facilities and/or to improve the efficiency and safety of operation in compliance with OVG policies
• Responsible for recruiting training supervising and evaluating administrative and supervisory staff
• Establishes and maintains effective working relationships with tenants employees union representatives and the general public
• Perform other duties and responsibilities as assigned

SUPERVISORY RESPONSIBILTIES:

• Manages subordinate Directors or Managers who supervise employees in the Finance Marketing Event Operations Food & Beverage Sales or other facility departments.
• Is responsible for the overall direction coordination and evaluation of these units.
• Carries out supervisory responsibilities in accordance with OVGs policies and applicable laws.
• Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

• Bachelors Degree (BA) from a four-year accredited college or university with major coursework in business or public administration or related fields
• Minimum of 5-7 years progressively responsible experience ideally in a leadership role with an arena or convention center or anequivalent combination of education and experience
• Experience in contract negotiation purchasing procedures and supervising personnel
• Experience in labor relations and union contracts if applicable
• A dynamic leader with visionary abilities
• Excellent communication and interpersonal skills and organizational ability
• Ability to work with and maintain highly confidential information is required
• Ability to work nights weekends and holidays as required by event schedule
• Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment
• Demonstrated knowledge of the principles and practices used in the successful management of convention and arena facilities
• Knowledge of Microsoft Word and Microsoft Excel and be internet proficient
• Ability to anticipate problems and implement immediate corrective action
• Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry
• Considerable knowledge of safety regulations and other federal state or local laws and regulations
• Strong orientation towards hospitality/customer service for the meeting convention and entertainment industry
• Strong knowledge of budgeting sales/marketing event management facility operating standards building maintenance custodial personnel and office management
• Effective supervisory skills
• Ability to deal effectively with human resource and personnel problems to deal constructively with conflict and to provide counsel and execute applicable solutions
• Ability to manage facilities of same size and type

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.