General Manager Sports Complex

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Employee discounts

• Lead all day-to-day facility operations including staffing scheduling service standards cleanliness maintenance and overall customer experience.
• Establish and maintain clear procedures policies and standards to support efficient and consistent operations.
• Track facility goals and key performance metrics and provide regular updates to the President.
• Ensure the facility operates in a professional safe organized and cost-effective manner.

• Help drive revenue through programs leagues camps clinics rentals events memberships and strategic partnerships.
• Build relationships with schools teams clubs trainers event operators and community organizations.
• Identify opportunities to expand programming increase participation and generate new business from outside customers and organizations.
• Support sales marketing and promotional efforts that strengthen awareness and increase repeat business.

• Hire train supervise and develop managers program leaders front desk staff facility staff concessions staff and approved subcontractors.
• Maintain staff schedules training materials operational manuals and role expectations.
• Hold employees accountable to policies performance standards and customer service expectations while supporting professional growth.
• Foster a culture where staff understand their role in the success of the facility and contribute to team goals.

• Oversee program and sports leaders to ensure each area is meeting participation service and performance goals.
• Review programming performance and work with staff to improve scheduling execution and customer experience.
• Ensure programs and services align with the facilitys overall business goals and community demand.

• Maintain the appearance and functionality of the facility inside and out.
• Oversee minor repairs vendor services contracted work and other operational needs.
• Manage administrative procedures internal signage and facility systems.
• Work with accounting and leadership to monitor financial performance control expenses and support profitability.

• 3 years of leadership or management experience in sports recreation fitness hospitality facility operations or a related customer-facing environment.
• Experience leading teams managing operations and driving accountability in a fast-paced setting.
• Strong communication organizational and problem-solving skills.
• Sales marketing business development or partnership-building experience is preferred.
• Understanding of youth sports programming leagues camps clinics rentals or membership-based operations is preferred.
• Proficiency in Microsoft Office including Excel Word and PowerPoint; experience with facility management software is a plus.
• Ability to work a flexible schedule including evenings weekends and holidays as needed.

Lil Kickers is a nationwide soccer program rooted in child development theory for kids ages 18 months to 12 years old. Weekly classes are packed with fun and taught by dynamic coaches with a passion for kids. We focus on helping children build strong physical intellectual and emotional skills using the game of soccer. With more than 100 locations across the U.S. and Canada Lil Kickers has been a source of fun and individual growth for more thanparticipants over the past 20 years.

Using world-renowned child development theories our curriculum is child-centered creative and comprehensive. By rewarding the childrens effort and not just the outcome we drive the will to try again and again and again. We believe an amazing on-field experience will keep children engaged and coming back for more.

To inspire. We believe childhood is a magical time full of possibilities. We believe in approaching everything from a developmental perspective. We believe learning should be fun. We believe in creating space for all children whether they are on the road to all-star soccer or simply just want to play.

Every Coach within Lil Kickers has gone through rigorous training to make sure each child is getting the best instruction possible that is both age-appropriate and developmentally minded.