General Manager- Sevierville
Sevierville, TN - USA
Job Summary
About the Company
At Tanger our mission is to create shopping destinations thatentertaininspire andbring our communities together. Guided by our vision tolead the evolution of shopping weve spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers.
We live our values every day: we lead with integrity foster inclusion and embrace innovation to drive meaningful change. These principles come to life through our actionswebuild trustchallenge the status quowin together and continuously push boundaries to deliver exceptional value and experiences to make it happen.
Tanger team members are our most important asset and were proud to offer an environment where everyone is welcomed respected heard supported and able to thrive. Our emphasis on relationships employee growth and exciting career opportunities sets us apart. And our spirit of innovation expertise and relentless pursuit of excellence brings us together.
About the Role
In our continued mission to create shopping destinations thatentertaininspire andbring communities together Tanger is seeking a
General Manager- SeviervilleThis role offers the opportunity to work both independently and collaboratively
supported by a flexible Teams-driven workplace designed to empower connection innovation and impact across geographies.
About the Tanger Perks:
Competitive salary
Generous Suite of Medical Dental and Vision Benefits
401(k) match
Paid PTO and Holidays
Paid Volunteer Hours
Team Member Paid Leave Programs
Tuition Reimbursement
Wellness Incentives
Group Life and Disability Insurance
Voluntary Benefits
Team Member Discounts
And more
How can you contribute to what we do
The General Manager will drive Property Level NOI with a focus on revenue generation expense management innovation and creativity which also enhance/complement the shopper and retailer experience.ESSENTIAL JOB RESPONSIBILITIES:
- Drive NOI by increasing revenue streams while effectively managing expenses.
- Develop and implement comprehensive strategic business plans budgets and 5-year capital plans that maximize property NOI and enhance the real estate asset. Complete monthly financial forecasts managing real time revenue and expense positions.
- Prioritize Local Leasing canvassing deal making and incubating deals with local retailers to increase occupancy and rent both in-line and common area while maintaining appropriate visual and use standards. Cultivate these local retailers to be successful and convert to permanent deals.
- Maximize all applicable core profit centers including fixed CAM short term leasing utilities waste handling marketing partnerships etc.
- Work with Regional and Corporate Operations to leverage the Tanger portfolio within all service contracts. Leverage and aggregate to capture better pricing/delivery/product.
- Operate a clean well maintained attractive well-lit and safe outlet center providing customers a positive shopping experience. Supervise the Operations Director and work with the operations/maintenance/housekeeping teams for adherence to Tangers high standards of excellence proper scheduling and cost control.
- Ensure center maximizes utility efficiency efforts while keeping abreast of government rebate programs. Support enterprise sustainability efforts to reduce the centers carbon footprint.
- Establish a proactive customer centric relationship with each store manager while communicating and visiting stores frequently.
- In conjunction with other management team members conduct quarterly managers and marketing advisory board meetings to discuss all center activities (operations marketing and security) and topics such as Customer Service shoplifting security and other pertinent topics to better the center.
- Supervise the Marketing Director and the center level marketing department. Support marketing in the development and execution of a strategic marketing plan that promotes the center and retailers creates sponsorship and media income opportunities drives traffic to the outlet center and positions the center as a community leader.
- Work with security provider to develop and execute a center specific security plan that addresses and anticipates the needs of the center in order to maintain a safe and secure shopping environment.
- Recruit hire train and supervise the outlet centers personnel to assist in the management and operation of the shopping center. Ensure employees have consistent training and resources to successfully perform at high levels while following all Tanger policies and procedures. GM is responsible for partnering with People & Culture in the administration of center personnel matters.
- Develop positive working relationships with community and civic leaders that benefit center and increase awareness of the centers and Tangers role as a good corporate citizen.
- Ensure field support for all Tanger Corporate Departments as required including Leasing Construction Accounting People & Culture etc. with the goal of moving business forward and eliminating obstacles to progress.
COMPETENCIES:
- Ability to think critically problem solve and act accordingly
- Ability to instill a sense of teamwork resulting in positive internal and external relationships
- Ability to demonstrate strong leadership skills
- Ability to supervise and evaluate assigned personnel establish priorities provide training ensure property maintenance use and security of equipment and facilities
- Ability to speak effectively in English before groups such as customers retailers employees
- Ability to read write and comprehend the English language
- Ability to multi-task in a high-volume setting
- Ability to work independently and fully execute assigned projects
- Ability to work flexible schedule to accommodate business needs including holidays
- Adhere to Tangers Values: Integrity Inclusion and Innovation
TRAVEL: This position requires up to 5% travel. Must be able to travel via commercial airlines. Must maintain a valid drivers license and can operate own vehicle or rental car in a safe manner.
REQUIRED EDUCATION AND EXPERIENCE:
- Undergraduate degree from accredited university and 6 years of experience in property management overseeing retail or mixed-use shopping centers or any combination of equivalent education and experience
#INDSJ
Experience the difference and be a part of our extraordinary team!
EEO and E-verify
Tanger values diverse perspectives backgrounds and unique contributions and is committed to fostering an environment where everyone is valued and respected. Our talent management approach which includes policy development training goals and targets is aimed at fostering a fair inclusive collaborative and innovative culture.
Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications merit and business need.
Accessibility Note: If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or if you are unable to use the online application please request accommodation or ask for an alternative method of applying by emailing:
All recruitment is managed internally; unsolicited agency submissions from recruiters or staffing agencies will not be considered.
E-Verify is a registered trademark of the U.S. Department of Homeland Security EOE. Drug Free Workplace. A background check will be conducted for this position. Tanger Management LLC participates in E-Verify.
Required Experience:
Director