General Manager

The General Manager supports daily kitchen and café operations by ensuring food quality food safety and operational excellence in a fast-paced airport environment. This role helps recruit train coach and motivate team members while overseeing inventory scheduling cost controls and compliance with company standards. Working closely with restaurant leadership the GM drives efficient operations supports profitability goals and ensures an exceptional experience for travelers.

Key Responsibilities:

• Lead coach and develop team members to deliver excellent food quality and guest service.
• Assist with hiring onboarding training scheduling and performance management.
• Oversee daily operations to ensure quality efficiency and brand standards are met.
• Monitor labor inventory ordering and operating costs.
• Ensure compliance with food safety sanitation and company policies.
• Maintain a clean organized and safe work environment.
• Support operational improvements and help achieve business objectives.
• Resolve operational challenges and promote guest satisfaction.
• Foster a culture of teamwork accountability and continuous improvement.

Core Skills:

• Leadership and team development
• Restaurant and café operations
• Food quality and safety management
• Inventory and cost control
• Training and coaching
• Problem-solving and decision-making
• Communication and interpersonal skills
• Time management and multitasking
• Operational excellence
• Results-driven leadership

This role combines operational leadership team development and business management to ensure high-quality execution guest satisfaction and strong financial performance in a high-volume airport environment.