General Manager

The General Manager is responsible for the overall leadership profitability and daily operations of the dealership. This position oversees all departmentsincluding Sales Finance & Insurance (F&I) Service Parts and Administrationto ensure exceptional customer satisfaction employee development and financial performance while maintaining the standards and values of John Jones Auto Group.

• Direct and oversee all dealership operations.
• Develop and execute sales and profitability strategies.
• Lead coach and mentor department managers and staff.
• Monitor and improve new and used vehicle sales performance.
• Ensure outstanding customer service and maintain high CSI (Customer Satisfaction Index) scores.
• Manage dealership budgets expenses and financial performance.
• Review monthly financial statements and establish performance goals.
• Oversee inventory management and vehicle acquisition.
• Ensure compliance with manufacturer requirements company policies and state and federal regulations.
• Foster a positive workplace culture focused on accountability teamwork and continuous improvement.
• Recruit hire train and retain high-performing employees.
• Build strong relationships with customers community partners and manufacturer representatives.

• 510 years of automotive dealership management experience.
• Previous experience as a General Sales Manager General Manager or Dealer Principal preferred.
• Demonstrated success in increasing sales and profitability.
• Strong leadership communication and decision-making skills.
• Experience managing fixed operations (service and parts) and variable operations (sales and F&I).
• Ability to analyze financial reports and performance metrics.
• Knowledge of dealership management systems (DMS) CRM platforms and inventory software.
• Valid drivers license with an acceptable driving record.

• Strategic planning and business development.
• Financial analysis and budgeting.
• Team leadership and employee development.
• Customer relationship management.
• Conflict resolution and negotiation.
• Process improvement and operational efficiency.

• Achieve sales and gross profit objectives.
• Increase customer satisfaction and retention.
• Maintain healthy inventory levels.
• Improve employee productivity and retention.
• Ensure regulatory and manufacturer compliance.
• Support continued growth of the dealership and John Jones Auto Group.

• Competitive compensation with performance incentives.
• Health dental and vision insurance.
• 401(k) retirement plan.
• Paid time off.
• Employee discounts on vehicles parts and service.
• Ongoing training and professional development.