General Manager

Amenity Construction Group a FirstService Brands company operating under The Amenity Collective brings 40 years of aquatic and specialty outdoor construction. With capabilities spanning design consulting and building we deliver single-source solutions in aquatics and specialty outdoor construction. Our brand Jim Hinson Pools is a trusted stewards of extraordinary aquatic visions across Maryland Virginia and North Carolina specialized in delivering consulting design and new construction services for higher-end swimming pools and water features.

We are seeking an experienced results-driven General Manager to lead and oversee Jim Hinson Pools branch operations in Raleigh North Carolina. This is a key leadership role within a fast-paced pool construction renovation and specialty-trade environment responsible for driving operational excellence financial performance team development and exceptional customer satisfaction.

The ideal candidate is a hands-on results-driven leader with experience managing complex operations and diverse teams preferably within aquatics construction field services facilities commercial services or another operationally intensive business. This individual should be comfortable managing a P&L leading teams building strong customer relationships and identifying opportunities to improve profitability. As General Manager you will provide strategic and hands-on leadership across all areas of the branch and will be responsible for optimizing branch performance developing and retaining a high-performing workforce and ensuring compliance with applicable safety transportation and regulatory requirements.

Branch Operations Management

• Oversee daily operations across all construction and renovation projects ensuring adherence to schedules budgets and quality standards.

• Manage project workflows including planning estimating bidding job costing and resource allocation.

• Monitor branch P&L budgets and key financial metrics; provide insights for improvement.

• Ensure operational compliance with OSHA standards local building codes and company policies.

• Oversee warehouse operations material procurement inventory management and fleet/equipment maintenance.

Project & Client Management

• Build and maintain strong client and subcontractor relationships to facilitate repeat business and referrals.

• Monitor project execution ensuring timelines budgets and quality expectations are met.

• Handle customer inquiries complaints and warranty issues with professionalism.

• Collaborate with sales and account management teams on new opportunities and growth initiatives.

People Leadership

• Supervise coach and support branch staff including project managers crews warehouse and administrative personnel.

• Lead recruiting hiring onboarding and workforce planning initiatives.

• Promote a culture of safety accountability teamwork and professional development.

• Conduct performance evaluations corrective actions and ongoing staff support.

Safety & Compliance

• Implement and enforce OSHA and company safety policies across all projects and sites.

• Ensure proper documentation for audits inspections and compliance reporting.

• Oversee fleet tools and equipment for safe operation and regulatory compliance.

• Supervise and support CDL drivers assigned to the branch ensuring compliance with DOT FMCSA and Company transportation and safety requirements.

• Oversee fleet safety practices including vehicle inspections maintenance schedules and accident reporting procedures.

• Participate in or lead investigations and corrective actions related to vehicle incidents involving branch personnel.

Special Projects

• Lead or participate in branch- or company-level initiatives as assigned.

• 5 years of experience in operations management preferably in construction renovation or specialty trades

• Proven leadership and team management experience.

• Strong financial acumen including budgeting P&L management and forecasting.

• Knowledge of construction processes project management and building codes.

• Familiarity with OSHA regulations safety protocols and compliance requirements.

• Proficiency with project management and operational software (e.g. Procore Buildertrend ERP systems).

• Excellent communication negotiation and problem-solving skills.

• Ability to manage multiple projects simultaneously and work under tight deadlines.

• Maintain a valid drivers license and be eligible to operate a company-owned or personal vehicle for business purposes.

• Travel regularly to job sites branch locations vendor facilities and client meetings as required by business needs.

• Maintain an acceptable motor vehicle record in accordance with Company standards.

• Continue to strive for EXCELLENCE in all you do!

• Full-time position based out of our company office located in Raleigh NC

• Occasional overtime or extended hours including weekends may be required based on project demands.

• Frequent visits to job sites may be required.

• Frequent walking standing and exposure to outdoor construction conditions.

• Occasional lifting of materials tools or equipment up to 2550 pounds.

• Use of standard office equipment such as computers phones and printers.

By joining Jim Hinson Pools you will be part of a thriving culture grounded in Safety Excellence Passion Boldness and Partnership. We foster a fun friendly and professional environment dedicated to inspiring and creating happier healthier moments each day. Additional benefits include:

• Growth & development opportunities

• Paid Time Off including paid vacation days sick days floating holidays and company holidays

• Comprehensive health benefits package including access to medical vision and dental coverage

• Employee Assistance Program

• Ancillary benefits including short-term and long-term disability insurance life insurance critical illness and accident insurance

• 401(k) benefits with a company match and access to financial wellness educational materials & resources

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Jim Hinson Pools is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Required Experience:

Director