General Manager Passivation
Cumberland, WI - USA
Job Summary
With a legacy dating back to 1941 Hart Companies provides Engineering Construction Architectural and Passivation services across the United States. Hart serves customers in Pharmaceutical and Biotechnology Life Sciences Water/Wastewater Specialty Chemical and other industrial markets.
GENERAL MANAGER HART PASSIVATION
POSITION SUMMARY
Hart Passivation a division of Hart Companies provides specialized chemical cleaning passivation mechanical polishing electro-polishing and related services primarily to the pharmaceutical biotechnology life sciences and other high-purity process industries.
The General Manager will provide overall leadership for Hart Passivation with responsibility for business performance safety employees customer relationships estimating strategic growth and the overall success of the operation.
The General Manager will work closely with and shadow the current Vice President to develop a comprehensive understanding of Hart Passivations technical processes customers estimating practices and operations.
Because passivation is a highly specialized field direct passivation experience is preferred but not required. Strong candidates may come from pharmaceutical/biotech process systems high-purity piping specialty chemical services industrial field services mechanical contracting or other technically complex service environments.
KEY RESPONSIBILITIES
- Provide overall leadership and accountability for Hart Passivations business performance operations personnel safety customer service and continued growth.
- Work closely with the Vice President to develop a thorough understanding of the technical operational commercial and customer aspects of the business and assume increasing leadership responsibilities.
- Provide leadership and direction to the Operations Manager who will oversee day-to-day field operations crew readiness equipment vehicles inventory and operational coordination.
- Ensure projects are properly planned staffed supported and completed safely efficiently and in accordance with customer requirements.
- Maintain oversight of safety regulatory compliance quality standards and operational performance.
- Conduct and/or oversee project site surveys estimating pricing proposals and project planning.
- Monitor project costs margins workload staffing needs and overall financial and operational performance.
- Develop and maintain strong relationships with existing customers and serve as a senior point of contact for key accounts.
- Lead sales business development and growth initiatives while identifying opportunities to expand customer relationships and services.
- Identify and support improvements to business processes technology documentation and organizational efficiency.
- Lead employee development performance management workforce planning and succession planning in partnership with the Operations Manager and Hart Companies leadership.
- Maintain appropriate involvement in field activities and customer sites to develop and retain a practical understanding of Hart Passivations work.
- A minimum of 10-15 years of leadership experience in a technically complex field-service specialty contracting industrial services mechanical contracting process systems construction or related environment.
- Demonstrated experience leading people projects customers and business operations.
- Strong business and financial judgment with an understanding of estimating project costs pricing margins and profitability.
- Ability and willingness to learn Hart Passivations specialized technical processes and regulated customer requirements.
- Strong leadership communication organization problem-solving and decision-making skills.
- Demonstrated ability to develop strong relationships with employees customers vendors and business partners.
- Willingness to travel to customer locations and maintain visibility in both office and field environments.
- Valid drivers license and acceptable driving record.
Experience in one or more of the following is highly desirable:
- Bachelors degree in Engineering Construction Management Business Operations Management or a related field preferred; equivalent industry leadership experience may be considered.
- Pharmaceutical or biotechnology manufacturing
- Passivation or chemical cleaning
- High-purity process piping or utilities
- Specialty chemical or industrial field services
- Mechanical/process piping contracting
- Life sciences construction commissioning or validation
The successful candidate will be a hands-on commercially minded leader who is technically curious comfortable working with field personnel and customers and capable of learning a highly specialized business. This individual should be able to lead through others developing and supporting the Operations Manager and field leadership team while maintaining accountability for overall business performance.
The General Manager will build on the strengths of Hart Passivations business and long-standing customer relationships while identifying opportunities to develop the team improve operations and support continued growth.
REPORTING RELATIONSHIPS
Reports To: Vice President HP Services Inc.
Direct Reports: Designated Hart Passivation leadership positions.
Hart Companies are committed to maintaining high standards of quality safety integrity and customer service while fostering a People Priority culture.
Hart Companies are equal opportunity employers. All employment offers are subject to satisfactory completion of applicable pre-employment screening requirements.
Required Experience:
Director
About Company
Thanks for visiting our Career Page. Please review our open positions and apply for positions that match your qualifications. Hart Companies is a family-owned and operated business. Great lengths have been taken to preserve this culture over the years. Each member of Hart’s team is tr ... View more