General Manager, Orange County ABC Control Board
Job Location:
Hillsborough, FL - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- About Us
Applicants should apply by July 24 2026
View Recruitment Brochure HEREOrange County NC widely recognized for its world-class academics diverse and dynamic industries and rural recreation seeks a collaborative and service-driven leader to serve as the next General Manager of the Orange County ABC Control Board. The Board desires a General Manager with considerable retail bar/hospitality management experience who will:
- Enthusiastically establish and maintain an organizational culture of trust high employee morale and accountability; cultivate unity across the organizations Board its warehouse stores and administrative functions while successfully balancing operational and clientele needs.
- Actively foster open communication and meaningful engagement across the organization building cohesive relationships with staff customers Board members and the diverse communities Orange County ABC serves.
- Strategically support operational efficiency through budget evaluation and management strengthen internal operations utilize best-practices in increasing sales and work to proactively ensure the organizations long-term sustainability in a changing retail and regulatory environment.
- Positively reflect the mission reputation and values of the Orange County ABC Control Board in day-to-day responsibilities serving as a highly visible leader who demonstrates integrity professionalism accountability and ethical judgment while building credibility with employees customers Board members and community stakeholders.
The successful candidate is a demonstrated people-focused leader well respected by employees and stakeholders and known for active-listening expressing empathy and being approachable and empathetic. The next General Manager has significant product knowledge and understanding of mixed beverage operations NC ABC legislative environment and constraints risk management best practices trends within the alcohol industry and is aneffective problem-solver who is flexible and adaptable under pressure.
This is not simply an operational management roleit is an opportunity to shape the future of a respected public enterprise and unite stakeholders around the Orange County ABCs mission of responsibly controlling the sale of spirituous liquor returning profits to law enforcement alcohol education and the Orange County General Fund while providing excellent service in customer friendly modern and efficient stores.
About the Community:
Nestled in the beautiful Piedmont region of North Carolina between Research Triangle Park and the Triad (Greensboro Winston-Salem and High Point) Orange County offers an unparalleled quality of life that blends rich historical heritage with a progressive forward-thinking spirit. Orange County is a thriving community home to over 140000 residents.
Orange County features 4 municipalities: historic Hillsborough the county seat; Chapel Hill home of the University of North Carolina (the oldest state-supported university in the United States); the bustling commercial corridors of Carrboro and parts of Mebane a former railroad and mill town. This thriving communitybalances an energetic urban vibe with scenic peaceful farmland to the north. Orange County provides rolling hills and lush green countryside a rural down-home feel that blends seamlessly with a cosmopolitan worldview.
The market in Orange County is driven by top-tier education advanced healthcare and a strong local business and agricultural sector. UNC-Chapel Hill is the flagship campus of a 16-member state university system and is consistentlyrated as one of the countrys finest state institutions of higher learning. The neighboring North Carolina Central University (NCCU) is the chosen higher education institution for nearly 9000 students and holds many national and regionalaccolades including its School of Law named No. 1 among the nations Most Innovative Law Schools.
Orange County is strategically positioned along the Eastern seaboard with major metro areas like DC and New York just a quick flight or few hours drive away. Interstates I-40 and I-85 crisscross the region facilitating quick and efficient travel in all directions and providing quick proximity to major universitiesworld-classhealthcare the Blue Ridge mountains and Atlantic beaches.
- Duties/Responsibilities
About Orange County Government:
Orange County government is a highly collaborative and forward-thinking organization governed by a seven-memberBoard of Commissioners.The commissioners are elected to four-year terms by district and at-large in partisan elections. The Countys mission is to serve as a visionary leader in providing governmental services valued by its community beyond those required by law in an equitable sustainable innovative and efficient way.The CountysFY 25-26 budgetof $435M ($312M General Fund) supports its nearly 1200 FTEs across 27 departments.
About the ABC Board and Position:
The Orange County ABC Board is an independent local governmental entity responsible for the retail sale of distilled spirits throughout Orange County. Governed by a five-member Board of Directors the organization operates nine retail stores and one warehouse serving the communities of Chapel Hill Carrboro Hillsborough Mebane and Durham. Guided by a mission to responsibly serve the community through controlled alcohol sales exceptional customer service and sound financial stewardship Orange County ABC returns profits to support local law enforcement alcohol education programs and the Countys General Fund.
Reporting directly to the Board of Directors the General Manager is responsible for the overall administration and management of Orange County ABCs operations including retail sales warehouse operations financial management inventory control and strategic planning. The General Manager leads a team of 37 full-time and 18 part-time employees and oversees the organizations $30M budget. View the organizations recent performance audit reporthere. As the Board works to address budget shortfalls due to declining sales throughout the industry and legislative challenges the next General Manager will play a key role in strengthening the organizations financial position. Evaluating and recommending changes to reduce organizational expenses while maintaining a skilled and valued workforce will be necessary for this position.
Orange Countys next ABC General Manager will ensure that the organizations human resources training security and safety protocols processes and procedures align with state laws and regulations and best support the organization and its employees. Skilled in human resources management the General Managercreatively and strategically recruits and retains employees in a competitive job market. The Orange County ABC General Manageris also tasked with lease management for the organizations stores including but not limited to lease negotiation and administration property management renovations and new construction. This customer-service minded professional consistently demonstrates fairness and equity across diverse people groups from customers to staff Board and other stakeholders.
Key Position Priorities:
- Invest in learning the organization understanding existing operations and gaining employee buy-in before implementing significant operational or cultural changes recognizing that lasting improvements are achieved through collaboration engagement and shared ownership.
- Maintain a visible presence throughout the warehouse and stores allocate considerable time getting to know employees build relationships across the organization enhance communication across the various sectors of the organization and ensure staff feel supported safe valued and connected to leadership.
- Evaluate product selection inventory practices and merchandising strategies to ensure stores are well-stocked customer demands are met and inventory is effectively managed and moved when products are not selling.
- Improve operational efficiency and safety protocols and procedures by implementing best practices in delivering service strengthening coordination and unity across the organization and ensuring the organization adhere to state and local safety laws and regulations.
- Address technology and vendor-related challenges affecting inventory management and daily operations by implementing reliable and user-friendly systems.
- Qualifications
Qualifications:
- Bachelors degree from an accredited college or university in Business Administration Retail Management Public Administration Finance Accounting or a closely related field is preferred. An equivalent combination of education and progressively responsible experience may be considered.
- Five (5) or more years of progressively responsible leadership experience in retail bar/hospitality management business administration operations management or a similarly complex customer-focused environment including experience supervising and developing staff.
- Knowledge of the North Carolina ABC System alcoholic beverage laws and regulations mixed beverage operations or experience working in a highly regulated industry is strongly preferred.
- Must possess or have the ability to obtain and maintain a valid North Carolina Drivers License.
- Must successfully pass all required pre-employment screenings including a comprehensive background investigation.
The Successful Candidate:
- acts as an agent of the Board understands the respective roles of the Board and General Manager and effectively partners with Board members by providing transparent communication logical recommendations and professional leadership while maintaining accountability for organizational operations and performance;
- possesses financial and operational management experience including budget administration inventory management product selection and the responsible stewardship of organizational resources;
- communicates openly honestly and effectively maintaining an authentic open-door policy actively listening to diverse perspectives and building sustainable relationships across all levels of the organization;
- is a collaborative team builder who can unite diverse groups around common goals encourage professional growth and cultivate a culture of engagement and shared ownership;
- values exceptional customer service and understands the importance of creating positive customer experiences through responsive professional and customer-focused operations;
- demonstrates flexibility strategic judgment and analytical problem-solving skills while effectively addressing organizational challenges and operational issues; and
- understands the importance of reliable technology and operational systems is tech-savvy and can work effectively with vendors and staff to improve efficiency inventory management and day-to-day operations.
- Additional Information
Salary and Benefits: The salary range for this position is $110000 - $130000. Starting salary is dependent on experience and qualifications. Orange County provides a comprehensive benefits package including 100% employer-paid health dental and life insurance biannual leave time accrual sick leave 11 paid Holidays participation in the N.C. Local Governmental Employees Retirement System supplemental retirement plans tuition reimbursement longevity pay and more. View more about Orange Countys employee benefitshere. Residency in Orange County is notrequired for this position; however it is strongly preferred given the daily commute to the organizations administrative office stores and warehouse.
To apply the application portal is If you have accessed this position from within the portal simply hit the Green Apply button in the upper-right corner to begin your application.
- All applications must be submitted online via the Developmental Associates application portal (link above) NOT the organizations employment application portal or any other external website.
- Resumes and cover letters must be uploaded with the application.
- Applicants should apply by July 24 2026.
- The hiring team will invite successful semi-finalists to participate in virtual interviews and skill evaluations on August 18-19 2026. Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
- Interviews with the hiring team will follow at a subsequent time.
- Direct inquiriesto
Orange County ABC Control Board is an Equal Opportunity Employer. The recruitment and selection process is being managed by Developmental Associates LLC. To learn more about our selection process visit and scroll down to Important Information for Applicants.
Required Experience:
Director
