General Manager | Modus by PM Hotel Group

We are conducting a proactive search for an experienced General Manager to lead a lifestyle hotel property within our growing portfolio. As a company always looking ahead we are committed to identifying exceptional leaders before the right opportunity demands it. The ideal candidate shares our passion for hospitality thrives in an entrepreneurial and people-first culture and is ready to lead with the authenticity and drive that defines who we are. For the right leader this role offers full ownership of hotel operations exceeding financial and guest experience objectives while shaping the culture of the property and the team within it.

This is a full-time on-site exempt position that reports to the Vice President of Operations. The salary range for this position is $100000-$150000.

Modus by PM Hotel Group

Modus is the lifestyle Luxury division of PM Hotel group. We develop and operate a collection of hotels and innovative hospitality concepts throughout the United States. PM Hotel Group is a Top-15 hotel management company recognized as an industry leader and innovator. We have a unified approach to hospitality grounded in a shared commitment to purpose-driven leadership people-first culture and long-term value creation.

Who We Are

• Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.
• Passionate about hospitality and fostering an environment where associates will thrive.
• Culture driven dedicated to respect teamwork an entrepreneurial spirit and the drive to succeed.
• Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
• Innovators we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change.
• A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
• A company that has a culture of promoting from within.

What You Will Be Doing

• Own all areas of the operation including front office food & beverage housekeeping engineering sales & events.
• Lead through your leadership team to maximize financial performance while upholding quality standards maximizing levels of guest satisfaction and maintaining colleague engagement.
• Direct the development and execution of the annual strategic plan the annual budget and operations plan emphasizing balanced growth and consistent profitability.
• Communicate the direction and purpose ofall initiatives resulting in colleague & leader ownership pride and desired results.
• Achieve and maintain superior balanced scorecard results (revenue STR GOP guest experience colleague engagement asset maintenance etc.) with an unrelenting desire to exceed previous outcomes.
• Inspire and motivate your leaders and colleagues to foster a guest-focused and results-oriented environment.
• Deliver best-in-class guest service and satisfaction by executing against the Lifestyle Luxury Ethos through avenues such as training survey analysis feedback and incentive programs.
• Provide experiences that go above and beyond creating raving reviews and attracting media attention through seasonal programming and community partnerships all within the parameters of budget and expenses.
• Actively seek out critical information on market trends segment behavior and other data to make informed decisions and remain ahead of the pack.
• Create and promote learning opportunities and development plans for direct reports fostering a culture of development.
• Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to speak up and their input is valued.
• Manage the property for financial performance working with the on-site and corporate teams to prepare materials and communicate results with hotel stakeholders.
• Collaborate with shared services partners (marketing revenue management people & culture) to maximize performance and engage with companywide initiatives.
• Champion our values vision and culture.

What You Bring to the Table

• Minimum 5 years experience in different management positions in the hospitality industry and have held a senior leadership role (Hotel Manager or Assistant General Manager - preferred) at a hotel for at least two years.
• Experience managing independent hotels F&B operations & Experience Programming.
• A track record of achieving and maintaining superior results across all areas of the hotel and can articulate the underlying strategies that led to your achievements.
• Thorough knowledge of the hospitality industry have a strong financial background sound administrative skills well developed management skills and have demonstrated ability to effectively lead.
• A passion for hospitality will be apparent from speaking with you; you naturally connect with colleagues and guests.
• A love to inspire and motivate your team while focusing on learning and development giving and receiving feedback.
• Bachelors degree in business management Hotel management or equivalent experience preferred.
• Working knowledge of accounting systems property management systems and housekeeping products and procedures as well as Microsoft Office.
• Familiarity with OSHA SB198 local Department of Health regulations and relevant current laws governing handling of hazardous substances.
• Ability to speak Spanish or other languages is preferred.

Whats In It for You

• Competitive compensation package including quarterly incentive plan.
• Generous health dental and vision insurance plus 401K.
• Comprehensive onboarding and training plan to set you up for success.
• Coaching feedback and mentorship to develop yourself and your team.
• Personalized development plan to fit your individual role and career goals.
• Leadership courses to improve your personal and interpersonal effectiveness.
• Monthly fitness and transportation credits.
• Unlimited PTO and 9 paid holidays.
• Opportunities to volunteer and give back to our local communities.
• Paid Parental Leave.
• Tuition reimbursement opportunities when you grow we grow!

Non-Negotiables (Our Core Values)

• SERVE OTHERS.
• LIVE 360.
• BUILD A POSITIVE TEAM.
• COMMUNICATE.
• BE WILDLY PASSIONATE.
• TAKE OWNERSHIP.
• LEARN INNOVATE.
• EMBRACE CHANGE.

As part of an organizational culture that embraces change and progress this job description does not seek to limit the tasks and responsibilities of the position. Rather it acts as a springboard for future career and personal development within the property team and entire PM Hotel Group community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to our standards to work. Discrimination based on gender age race religion national origin marital status sexual orientation disability or any other characteristic not related to performance ability or attitude protected by state or federal law is disrespectful bad business and wont be tolerated. Its also illegal.

PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.

This description is subject to change at the sole discretion of the Company and in no way creates an employment contract implied or otherwise; each associate remains at all times an at will associate.

While this is a salaried position be prepared to accommodate varying schedules including nights weekends and holidays as required. This position will require moving self in different positions to accomplish tasks in various environments. The position may require moving greater than 50% of the time.

Required Experience:

Director