General Manager

Summary

At PlayCore we design and build outdoor play site & recreation equipment right here in North America with the best team in the world. Having a career at PlayCore means joining a group of people obsessed with making fun products that encourage people of all ages and abilities to feel healthier happier and part of something good.

The General Manager is a member of the Bliss Products and Services leadership team and is responsible for the overall performance of the Lithia Springs GA branch including sales operations installation and customer service. This role owns the branchs P&L sets strategic direction and drives growth across the southeast territory and builds and leads a team of functional leaders across sales operations and installation to deliver playground and recreation equipment projects that reflect PlayCores commitment to quality and safety.

Essential Duties and Responsibilities

1. Promotes the Companys mission and values-based culture through visible active leadership across the branch job sites and customer interactions.
2. Provides strategic oversight of the branchs sales operations installation and service functions delegating day-to-day execution to functional leaders while driving growth and ensuring a superior customer experience.
3. Safety Ensures the Operations team maintains a strong safety culture and full compliance with OSHA playground/CPSI safety standards and PlayCore and Bliss Products safety policies across all job sites holding leaders accountable for results.
4. Quality Ensures the Operations team upholds quality control standards for equipment installation site work and customer deliverables holding leaders accountable for compliance with manufacturer specifications and customer expectations.
5. Productivity Monitors branch productivity and profitability partnering with Operations leadership to identify and implement process improvements.
6. Ensures Operations coordinates effectively with manufacturing partners vendors and subcontractors including but not limited to PlayCores to secure timely procurement delivery and installation of playground and recreation equipment.
7. Overall responsible for the branchs sales and operations performance; provides leadership coaching and direction to functional leaders (e.g. Sales Manager Operations Manager) who directly supervise sales representatives project managers installation crews and administrative staff. Sets goals and conducts performance reviews for direct reports.
8. Reporting Prepares and presents branch P&L sales forecasts backlog and key performance metrics to PlayCore leadership on a regular basis.
9. Other duties may be assigned by Manager or Supervisor.

Education and/or Experience

• Bachelors degree in Business Administration Construction Management or related field; or equivalent combination of education and experience
• Minimum 7-10 years of progressive sales operations or general management experience preferably in playground equipment site amenities construction or related distribution industries; prior P&L ownership and team leadership required. Certified Playground Safety Inspector (CPSI) preferred; ability to become a licensed qualifying agent in applicable jurisdictions is a plus. Engineering technical design or construction engineering background is a plus given the technical complexity of playground and recreation equipment installation projects

Travel

Approximately 10-20% travel within the branchs territory to visit customer sites job sites and trade shows with occasional travel to PlayCores Chattanooga TN headquarters. Travel requirements may increase over time as the role and territory evolve.

Computer Skills

Demonstrated proficiency with MS Excel Word PowerPoint and Access

Other Requirements

Valid drivers license with an acceptable driving record; ability to travel independently by car and air. Ability to visit active playground and park construction sites which may require walking on uneven terrain. Ability to meet requirements for access to secured facilities such as military installations school campuses and government sites including background checks and any jurisdiction-specific credentialing.

Other Skills

Ability to partner effectively with engineering and technical resources to address complex installation challenges is valuable given the technical depth this role requires.

Required Experience:

Director