General Manager (LAN)

• Delivering sustainable revenue growth across all departments.
• Ensuring operational excellence compliance and safety at all times.
• Developing high-performing leaders and teams that embody company core values.
• Creating a culture of accountability collaboration and customer-first service.

• Lead coach and hold accountable the department managers (Premium Services Retail Operations) and Guest Services team.
• Oversee and align departmental strategies to ensure balanced growth across memberships training and retail/range.
• Ensure profitability targets are achieved through revenue growth margin management and expense discipline.
• Maintain compliance with all regulatory requirements (ATF OSHA financial controls company policies)
• Act as the final escalation point for member client or customer issues ensuring resolution and weekly manager one-on-ones and hold a weekly leadership team meeting to align goals and priorities.
• Review track and report on key departmental metrics to headquarters; use data to drive improvement plans.
• Foster collaboration between departments to maximize referrals conversions and member retention.
• Maintain strong talent pipelines: hire train and develop staff and leaders; ensure succession planning.
• Serve as the cultural leader of the location modeling company values professionalism and accountability.
• Act as Manager on Duty (MOD) when needed ensuring full operational oversight.

• The location consistently meets or exceeds revenue profitability and retention targets.
• All departments collaborate seamlessly sharing opportunities and resources.
• Guest experience is consistently excellent reflected in reviews referrals and NPS.
• Compliance safety and accuracy standards are upheld with minimal errors or incidents.
• Managers are effective leaders their teams are stable and high-performing and employee retention is strong.
• The location operates with predictable performance and contributes to company-wide growth.

• Proven leadership ability to develop and hold managers accountable.
• Strong financial and operational acumen with ability to manage P&L.
• High integrity and vigilant focus on compliance and safety.
• Strong interpersonal and conflict-resolution skills.
• Ability to build culture inspire teams and enforce accountability.
• Organized data-driven and decisive under pressure.

• Annual salary range: $70000 depending on experience and performance.
• Performance-based incentives.
• Health dental and vision insurance.
• Employee discounts on products services and training.
• Career growth opportunities within a rapidly expanding company.

Required Experience:

Director