General Manager

Opportunity: General Manager

The Westin Dallas Fort Worth Airport is seeking a dynamic visionary General Manager to lead our team. Situated at a crucial gateway for North Texas commerce and global business travel our premium hotel focuses on upscale accommodations and professional wellness. As the General Manager you will manage all hotel operations to maximize profits and achieve the highest level of guest satisfaction successfully driving both commercial performance and brand hospitality standards.

Your Growth Path

Area General Manager - Regional Director of Operations Vice President of Operations

Your Focus

Leadership

• Lead inspire and mentor a diverse team cultivating a culture of collaboration innovation and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards personalized experiences and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue optimize expenses and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel including front office housekeeping and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Associate or Bachelors Degree in Business Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits and Perks

• Medical Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods walking pushing lifting up to 25 pounds bending and reaching stooping using fingers and hands kneeling or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

The Westin Dallas Fort Worth Airport hotel features 506 rooms 38000 square feet of meeting space a fitness facility and multiple food and beverage outlets. The over 306000 square foot property is adjacent to the Dallas/Fort Worth Airport. Located halfway between the cities of Dallas and Fort Worth DFW International Airport is the worlds third busiest airport and one of the largest operating nearly 1750 flights per day and serving 57 million passengers a year. The hotels unparalleled ballroom and event spaces allow guests to host one-of-a-kind receptions and corporate conventions for up to 1600 attendees. The Westin Dallas Fort Worth Airport hotel is a welcome addition to the HHM family and represents an important gateway hotel for Dallas visitors.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.

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