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General Manager (Hospitality) | Everhome Suites | Cheyenne, WY
Job Location:
Monthly Salary:
Experience Required:
Posted:
2 September 2026 (26 days ago)
Posted:
Application Deadline:
30 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About ARK Hospitality & Everhome Suites
At ARK Hospitality our vision is to positively impact and our mission is to raise the bar on what Relationships Reputation and Returns mean in hospitality.
We believe exceptional guest experiences begin with strong leadership engaged teams disciplined execution and a culture built around service and accountability. ARK Hospitality manages and supports a growing portfolio of Choice Hotels properties and is dedicated to developing hospitality leaders who deliver results for owners guests employees and communities.
This opportunity is based at Everhome Suites Cheyenne a modern extended-stay brand within the Choice Hotels family designed to help guests feel at home whether they stay for a week a month or longer.
About the Opportunity
ARK Hospitality is seeking a hands-on service-driven General Manager to lead operations at Everhome Suites Cheyenne.
Located just minutes from F.E. Warren Air Force Base Downtown Cheyenne and major government healthcare and business centers Everhome Suites serves military personnel project-based workers healthcare professionals government travelers and guests seeking apartment-style accommodations for extended stays.
This is an exceptional opportunity for a hospitality leader who enjoys building high-performing teams developing future leaders creating memorable guest experiences and driving strong financial results.
The ideal candidate is a visible and engaged leader who thrives in a hands-on environment and understands that hotel leadership requires both strategic thinking and operational excellence.
About Everhome Suites Cheyenne
Everhome Suites Cheyenne is a newly built all-suite extended-stay hotel offering apartment-style accommodations designed for long-term comfort and affordability.
Each guest suite features:
- Fully equipped kitchen
- Dedicated work area
- Complimentary high-speed WiFi
- Spacious living environment
- Pet-friendly accommodations
Located near I-80 and I-25 the hotel offers convenient access to:
- F.E. Warren Air Force Base
- Downtown Cheyenne
- Cheyenne Regional Medical Center
- Wyoming State Capitol
- Union Pacific Railroad
- Frontier Mall
- Cheyenne Botanic Gardens
- Curt Gowdy State Park
- Medicine Bow-Routt National Forest
Guests also enjoy:
- Homebase Market
- Fitness Center
- Self-Service Laundry
- Weekly and Long-Term Stay Options
- Tesla Demo Drive Program
Position Summary
The General Manager is responsible for overseeing all aspects of hotel operations in accordance with ARK Hospitalitys vision mission and core values.
This position is accountable for:
- Financial performance
- Guest satisfaction
- Team development
- Brand compliance
- Operational excellence
- Sales support
- Property maintenance
- Community engagement
The General Manager serves as the propertys primary leader and is ultimately responsible for creating a culture that supports both exceptional guest experiences and strong ownership returns.
Key Responsibilities
Hotel Operations & Leadership
- Lead all aspects of hotel operations including Front Desk Housekeeping Maintenance Laundry Guest Services and overall property performance.
- Recruit hire train coach mentor and develop team members.
- Create a positive service-focused culture centered on accountability and hospitality.
- Meet daily with department leaders and team members to review priorities challenges and opportunities.
- Maintain a visible leadership presence throughout the hotel and actively engage with guests and employees.
- Conduct team meetings performance discussions coaching sessions and development planning.
- Support leadership development and succession planning efforts.
- Ensure all departments are operating efficiently while maintaining brand and company standards.
Financial Management
- Manage hotel budgets forecasting payroll labor costs and operational expenses.
- Maximize hotel revenue and profitability opportunities.
- Monitor key performance indicators including:
- Occupancy
- ADR
- RevPAR
- Labor Productivity
- Guest Satisfaction
- Profitability
- Occupancy
- Review financial reports and implement strategies to improve performance.
- Manage purchasing controls expense management and inventory oversight.
- Ensure proper banking cash-handling and administrative procedures are followed.
Guest Experience
- Deliver exceptional guest service standards across all departments.
- Respond promptly and professionally to guest concerns and service recovery situations.
- Monitor online reviews guest satisfaction scores and reputation-management platforms.
- Create an environment that encourages repeat business and long-term guest loyalty.
- Ensure extended-stay guests receive consistent support throughout their stay.
Property Maintenance & Quality Assurance
- Inspect guest rooms public areas and back-of-house spaces regularly.
- Ensure cleanliness safety and maintenance standards are consistently met.
- Oversee preventative maintenance programs and vendor relationships.
- Ensure compliance with Choice Hotels brand standards.
- Support emergency preparedness and life-safety programs.
- Maintain compliance with all health safety licensing and regulatory requirements.
Sales & Community Engagement
- Support local sales initiatives that drive occupancy ADR and long-term room-night production.
- Build relationships within the Cheyenne community and with key demand generators.
- Develop relationships with:
- Military organizations
- Government agencies
- Construction companies
- Healthcare providers
- Corporate employers
- Relocation companies
- Community organizations
- Military organizations
- Partner with sales and revenue-management teams to maximize hotel performance.
- Actively participate in community events networking activities and local business engagement opportunities.
Requirements
Required Qualifications
- Previous hotel leadership experience as:
- General Manager
- Assistant General Manager
- Operations Manager
- Department Head
- General Manager
- Strong understanding of hotel operations and guest-service standards.
- Experience managing budgets forecasting labor expenses and financial performance.
- Strong leadership coaching and employee-development skills.
- Excellent communication and interpersonal skills.
- Ability to build relationships with guests employees owners vendors and community stakeholders.
- Proficiency with:
- Microsoft Excel
- Microsoft Word
- Outlook
- PowerPoint
- Microsoft Excel
- Ability to work flexible schedules including weekends holidays and on-call responsibilities.
- Ability to lift up to 25 pounds occasionally.
Preferred Qualifications
- Extended-stay hotel experience.
- Choice Hotels experience.
- Experience with:
- Everhome Suites
- WoodSpring Suites
- Home2 Suites
- Staybridge Suites
- Homewood Suites
- TownePlace Suites
- Similar extended-stay concepts
- Everhome Suites
- Experience leading multiple hotel departments simultaneously.
- Strong understanding of:
- Occupancy management
- ADR
- RevPAR
- Revenue strategy
- Labor planning
- Profitability initiatives
- Occupancy management
- Bachelors degree in Hospitality Management Business or a related field preferred.
What Makes This Opportunity Unique
- Lead a newly built extended-stay property within the rapidly growing Choice Hotels family.
- Play a critical role in establishing the propertys culture and market presence.
- Support military healthcare government corporate and project-based travelers.
- Enjoy meaningful autonomy while receiving support from experienced hospitality leadership.
- Opportunity for future career growth within ARK Hospitalitys expanding portfolio.
- Be part of a company focused on leadership development and building long-term careers.
Benefits
Compensation & Benefits
- Competitive base salary performance-based incentives
- Career growth opportunities within a growing hospitality organization
- Collaborative and supportive team environment
Perks & Benefits
ARK Hospitality offers a comprehensive benefits package including:
- 401(k) with company match
- Health dental and vision insurance
- Paid time off (PTO)
- Professional development and career growth opportunities
- Ongoing training and leadership development
- Wellness programs
- Collaborative team-driven culture
More About ARK Hospitality
ARK Hospitalitys vision is to positively impact and its mission is to raise the bar on what relationships reputation and returns mean in hospitality.
We are passionate about owner results and believe that exceptional hospitality starts with exceptional people. Through leadership accountability intentional culture and operational excellence we create environments where employees thrive and guests feel at home.
If you are a hospitality leader who enjoys building teams improving guest experiences driving financial performance and developing future leaders we encourage you to apply today.
Required Skills:
Previous hotel leadership experience as: General Manager Assistant General Manager Operations Manager Department Head Strong understanding of hotel operations and guest-service standards. Experience managing budgets forecasting labor expenses and financial performance. Strong leadership coaching and employee-development skills. Excellent communication and interpersonal skills. Ability to build relationships with guests employees owners vendors and community stakeholders. Proficiency with: Microsoft Excel Microsoft Word Outlook PowerPoint Ability to work flexible schedules including weekends holidays and on-call responsibilities. Ability to lift up to 25 pounds occasionally.
Required Education:
Preferred QualificationsExtended-stay hotel Hotels with:Everhome SuitesWoodSpring SuitesHome2 SuitesStaybridge SuitesHomewood SuitesTownePlace SuitesSimilar extended-stay conceptsExperience leading multiple hotel departments understanding of:Occupancy managementADRRevPARRevenue strategyLabor planningProfitability initiativesBachelors degree in Hospitality Management Business or a related field preferred.
