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General Manager

Miller Creek Lawn & Landscape

Job Location:

Duluth, MN - USA

Yearly Salary: $ 100000 - 120000

Posted: 3 July 2026 (30+ days ago)

Application Deadline: 30 September 2026

Vacancies: 1 Vacancy

Job Summary

The General Manager is responsible for the overall leadership performance and operational direction of Miller Creek Lawn & Landscape. This role oversees the Director of Operations Director of Sales and Director of Finance ensuring all departments are aligned with the companys vision mission profitability targets safety standards and long-term growth objectives.

The General Manager holds full P&L responsibility and serves as the primary integrator of people processes and performance across the organization. This position ensures leadership alignment operational excellence financial discipline cultural consistency and sustainable growth.

This role is strategic performance-driven financially accountable and people-focused.

Qualifications:

10 years of progressive leadership experience in landscaping construction or related field
5 years in senior executive leadership (multi-department oversight)
Proven experience managing senior leaders (managing managers)
Strong financial acumen with direct P&L responsibility
Demonstrated ability to scale operations and build high-performing teams
Experience in seasonal or capacity-driven business environments preferred
Exceptional leadership communication and accountability skills
Strong understanding of operational efficiency labor management and revenue strategy
Valid Drivers License (Required)
MN DOT Medical Card (Required)

Responsibilities include: (These duties are not limited to the below and may include any area where Miller Creek needs leadership and support.)

Executive Leadership & Vision Alignment

Align company leadership with Miller Creeks vision mission and core values
Drive execution of long-term strategic initiatives
Ensure departmental goals align with overall company objectives
Lead weekly monthly & annual strategic planning sessions/meetings
Establish and maintain company-wide performance standards
Foster a unified leadership culture focused on accountability and growth
Act as the primary integrator between Sales Operations and Finance

Direct Leadership & Team Oversight

Directly guide & oversee:
- Director of Operations
- Director of Sales
- Director of Finance & Administration
Ensure all processes & systems are followed by directors & their direct reports
Conduct structured reoccurring 1-on-1 meetings with directors
Hold directors accountable to measurable KPIs and performance metrics
Hold directors accountable to company standards in all facets
Ensure cross-department alignment and communication
Provide coaching mentorship and leadership development where needed
Make final hiring and termination decisions for management & executive-level roles

Profit & Loss (P&L) Responsibility

Hold full company P&L responsibility
Ensure revenue targets and margin goals are met
Oversee budget creation and approval processes
Review monthly financial statements and KPI dashboards & report to the owner
Identify profitability risks and implement corrective actions
Maintain accountability for net profit margin targets
Review major capital expenditures and financial commitments
Ensure sustainable liquidity and financial stability

Operational & Capacity Oversight
Ensure all divisions operate at optimal production capacity

Monitor labor efficiency fleet utilization and scheduling effectiveness
Identify bottlenecks and remove operational barriers
Support scaling initiatives while maintaining quality standards
Ensure operational systems support long-term growth

Sales & Revenue Performance

Ensure revenue growth aligns with annual targets
Oversee pricing integrity and margin protection
Support strategic sales planning and market expansion
Monitor retention cross-selling and client satisfaction metrics
Ensure strong alignment between sales commitments and operational capacity

Safety Quality & Compliance

Maintain accountability for company-wide safety standards
Ensure compliance with DOT OSHA and industry regulations
Reinforce safety culture across all departments
Conduct periodic executive-level field observations
Ensure quality standards are consistent across divisions

Leadership Development & Culture

Build and maintain a strong leadership pipeline
Maintain internal advancement standards
Ensure consistent accountability systems across departments
Foster a culture of ownership professionalism and high performance
Support leadership training and succession planning

Cross-Department Alignment

Ensure seamless transitions between Sales Operations Finance and Fleet
Improve company-wide communication structures
Support company-wide initiatives and performance reviews
Align team through strategic coordination of events and meetings

Hiring Onboarding & Workforce Management

Assist in hiring onboard training and terminating:
- Director-level leaders
- Senior management roles
Ensure leadership performance review systems are followed
Maintain high cultural and performance standards
Make final termination decisions when company standards are not met

Job Type:

Full-time 40 hour/week

Salary:

$100-120K/yr

Incentives:

5% of base salary once 15% net profit margin is hit
10% of base salary once 20% net profit margin is hit

Benefits:

Health & Dental Insurance ( Must qualify under full time status)
Referral program- $500 Bonus $1 over ride for 12 months.
OT Pay: 1 & ½ time pay after 40 hours/week
Paid Training
Minnesota Sick & Safe time: 1hr for every 30 hours worked.
401k/Company Matching: Make direct paycheck contributions to a Retirement account. Receive Employer matches up to 4%.
Safety Boot Reimbursement

Schedule:

This position typically works 40 hours per week. Overtime and extended hours may be required based on seasonal demands weather conditions project schedules and business needs.

License/Certification:

Drivers License (Required)
MN DOT Medical Card (Required after hired)

Compensation: $100000.00 - $120000.00 per year

Miller Creek Lawn & Landscapes goal is to provide our clients with only the highest quality of workmanship through innovative techniques quality communication and efficiency on every one of our projects. We ensure this through positive client relationships by taking pride in our workmanship and through positive interior relationships and solutions that matter. By ensuring these core values are met on every one of our job sites we recognize our vision in leading the green industry for years to come.

Required Experience:

Director

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