General Manager
Clayton, OH - USA
Job Summary
If you are looking for a challenge that will allow your creativity to flow your experience to shine and your leadership to move center stage then consider joining the Hampton Inn Clayton.
As a General Manager you will...
Supervise the interviewing hiring training evaluating counseling and termination processes
Provide support to managers in employee development
Perform daily weekly and monthly meetings to communicate overall direction and provide leadership and communication
Communicate regularly with owners and corporate personnel all budget revenue and forecasts as required
Maintain professional and positive relationship with owners
Oversee all operational aspects of the hotel including assisting in departments where needed
Develop short- and long-term financial and operational plans for the hotel/operation that support overall StepStone objectives which meet or exceed budget.
Prepare annual hotel/operation budget.
Monitor and correct the performance of the hotel/operation through verification and analysis of guest satisfaction systems and monthly financial reports.
Maintain and correct product and service quality standards by conducting ongoing evaluations and investigating complaints.
Establish and maintain effective programs to ensure the security and safety of guests associates and StepStone owned or managed assets.
Oher duties as assigned
Must have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.
Establish and maintain a proactive human resources function to ensure associate motivation training and development and ensure compliance with wage and benefit regulations and administration.
Establish and maintain preventative maintenance programs to protect StepStones managed or owned physical assets.
Effectively communicate and coordinate with all departments during functions.
Scrupulously follow all StepStone and hotel policies and procedures.
Minimum lifting of 20 pounds.
Pushing bending stooping upward reaching manual dexterity.
Hearing writing typing.
Minimum pulling of 20 pounds.
We are an Equal Opportunity Employer.
Required Experience:
Director
About Company
One of the premier hotel management companies, StepStone exists solely to enhance the value of our clients’ assets. Click here to learn more.