General Manager

• Prepares and monitors annual budget revenue goals and expenses as well as generating various (weekly monthly etc.) business volume forecasts.
• Monitors monthly and other financial reports/statements on a daily weekly and monthly basis for the facility and takes effective corrective action when necessary.
• Establishes basic personnel policy initiates and establishes basic personnel policy initiates and monitors policies relating to personnel actions and training along with professional development programs.
• Ensures all Human Resources procedures and policies are followed by management staff.
• Develops maintains and administers a sound organizational plan and initiates improvements as necessary.
• Maintains membership with the PGA and CMAA and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
• Oversees the care and maintenance of all the facilitys physical assets and each facility.
• Coordinates marketing programs to promote the facilitys services to potential customers.
• Ensures the highest standards for food and beverage service on the property.
• Implements policies and procedures for multiple departments including compliance with all company standards relating to the quality of products and services.
• Responsible for interviewing hiring training planning assigning and directing work evaluating performance rewarding and disciplining associates; addressing complaints and resolving problems.
• Directly manages department members that may include but are not limited to: Head Professional(s) Golf Course Superintendent(s) Tournament Coordinator Director Instruction etc.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English-speaking customers or co-workers the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.

About Troon:
Founded in 1990 and headquartered in Scottsdale AZ Troon is the worlds largest professional club management company that specializes in services in golf hospitality and residential communities. With more than 900 locations in 45 states and 27 countries Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic consciously kind and humbly prosperous Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at .