General Manager

We are looking for a General Manager! You MUST have experience managing a Plumbing and HVAC Company!

McWilliams Heating Cooling and Plumbing in Lufkin TX is looking for an experienced General Manager to lead operations and drive continued growth. This is a high-impact leadership role with full responsibility for P&L team performance and overall business success.

**Relocation Available**

General Manager Plumbing & HVAC

Our General Manager provides leadership coordination supervision and oversight of all field and support operations within our Plumbing and HVAC divisions. This leader serves as a primary client interface problem solver and strategic decision-maker.

We are seeking an experienced professional with strong Plumbing and HVAC operational knowledge who can develop guide and support both new and existing team members. The General Manager will oversee department operations across the entire company and will be accountable for the overall effectiveness performance and profitability of the business.

This is an opportunity to lead a high-performing team drive operational excellence and contribute meaningfully to the future success of our organization. Were looking for a well-rounded customer-focused leader who is ready to make an impact from day one.

Duties and Responsibilities Plumbing & HVAC General Manager

Provide strong operational leadership across both the Plumbing and HVAC divisions ensuring efficiency quality and alignment with company goals.

Manage all aspects of P&L performance including revenue production labor efficiency and profitability.

Lead the department toward achieving set production revenue and profit targets.

Ensure all new team memberstechnicians installers and support staffare properly oriented to company expectations processes and culture.

Assess the competency and capability of Plumbing and HVAC personnel providing ongoing coaching training and development.

Evaluate performance and ensure all team members meet or exceed quality safety and workmanship standards.

Oversee hiring onboarding training and performance management to maintain a high-quality workforce.

Set and uphold work standards and behavioral expectations to ensure strong morale professionalism and productivity.

Maintain a consistent record of achieving high customer satisfaction and service excellence.

Delegate responsibility effectively while maintaining appropriate follow-up to ensure successful outcomes.

Promote and foster a culture of teamwork collaboration and accountability.

Demonstrated success as a department leader operations manager or similar leadership role within the Plumbing and/or HVAC industry.

Compensation: Excellent salary and bonus plan based on experience:

Benefits:

- Bonuses Paid Quarterly

Medical Dental and Vision Insurance Plans

Life Insurance plan

401(k) with Company Match

Short- and Long-Term Disability plans

15 Paid days off per year

6 Paid Holidays each year

2 Floating Holidays