General Clerk (Administrative)

Position Overview:

The General Clerk (Administrative) is responsible for providing administrative and clerical support within a high-volume residential services program. This role ensures accurate data entry documentation management and administrative coordination to support daily operations intake and discharge processes and compliance reporting.

This position operates in a fast-paced 24/7 environment where accuracy attention to detail and responsiveness are critical. The ideal candidate is organized adaptable and capable of supporting teams requiring quick turnaround and real-time documentation updates while maintaining strict confidentiality.

Key Responsibilities/Essential Functions:

Administrative & Clerical Support

• Provide day-to-day administrative support to onsite program operations
• Maintain organized filing systems (electronic and physical) for operational and personnel records
• Prepare reports logs and documentation to support program activities

Data Entry & Record Management

• Accurately enter and update client intake discharge and service data into tracking systems
• Maintain daily records related to population tracking services provided and program activities
• Ensure all records are complete up-to-date and aligned with reporting requirements

Intake/Discharge Documentation Support

• Assist with processing and documenting intake and discharge activities in a timely manner
• Support preparation of required forms and documentation for client movement and services
• Verify documentation accuracy prior to submission

Compliance & Reporting

• Support administrative requirements tied to daily weekly and monthly reporting deliverables
• Ensure documentation aligns with internal policies and program compliance standards
• Assist in preparing documentation for audits inspections or quality reviews

Communication & Coordination

• Serve as an administrative point of contact for internal teams
• Coordinate information sharing between departments to ensure smooth operations
• Support scheduling shift documentation and administrative coordination

General Office Support

• Manage office supplies and maintain administrative workspaces
• Assist with document translation coordination and communication materials as needed
• Perform additional clerical duties to support program continuity

Required Qualifications & Core Competencies:

• High school diploma or GED required
• 2 years of administrative clerical or data entry experience
• Experience working in a fast-paced high-volume environment
• Strong data entry and computer skills (Microsoft Office Suite data systems)
• Excellent organizational and time management skills
• Ability to work under pressure with quick turnaround timelines
• High attention to detail and accuracy in documentation
• Strong communication skills (written and verbal)
• Ability to maintain confidentiality and handle sensitive information appropriately
• Attention to detail and accuracy
• Organizational efficiency
• Time management and prioritization
• Adaptability in dynamic environments
• Professional communication
• Accountability and reliability

Desired Skills:

• Experience in human services residential programs or administrative operations
• Familiarity with case tracking systems or database management tools
• Experience supporting diverse populations in structured environments
• Basic understanding of:
• • Trauma-informed care principles
  • De-escalation awareness and communication techniques
• Bilingual (Spanish or other languages) preferred

Conditions of Employment:

• Employees must be a U.S. Citizen or a Legal Permanent Resident
• Employment is contingent upon successful completion of the following screening:
• • Federal background investigation (up to and including a Tier 4 DHS clearance)
  • Criminal history check
  • Verification of employment and education history
  • Compliance with all government credentialing requirements
  • Drug Screening
• Employees must adhere to all federal security confidentiality and operational protocols while working within government facilities.
• Must be able to speak read and write in English
• Anovaeon operates 24 hours/365 days and requires the flexibility to work additional hours nights weekends and holidays
• Must show proof of eligibility to work in the U.S.
• Internal background check to the satisfaction of contract requirements.
• If applicable Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.

Physical Requirements:

• Ability to sit at a computer workstation for extended periods while conducting data entry and interviews
• Ability to stand and walk for extended periods during facility operations (up to 8-12 hours per shift)
• Ability to lift carry and move supplies and equipment up to 50 pounds
• Ability to bend stoop reach and perform repetitive motions
• Capability to work in varied environmental conditions (indoor/outdoor temperature variations)
• Ability to respond quickly to emergency situations throughout the facility
• Visual acuity for reviewing documents and data accuracy
• Ability to communicate effectively in a busy operational setting

Work Environment:

• Fully Onsite Position within a residential program setting
• Fast-paced high-volume environment with continuous operations
• Requires frequent interaction with staff and administrative teams
• Exposure to a structured environment supporting families and youth
• Work schedules may include rotating shifts evenings overnights weekends and holidays

Other Duties & Information:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

• Position Type: Full-Time
• Travel Requirements: None
• Location: On-Site

About Anovaeon LLC:

Anovaeon LLC is a solutions-driven company providing end-to-end expertise in humanitarian response. We dont staff projectswe bring the right teams with the right tools guided by innovative leadership that together deliver operational success. From disaster response and recovery to migration and emergency preparedness we integrate strategic leadership with hands-on execution. Our team combines deep industry experience with data-driven solutions ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success.

Anovaeon LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race color national origin ancestry sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender gender identity and gender expression religious creed disability (mental and physical) including HIV and AIDS medical condition (cancer and genetic characteristics) genetic information age marital status civil union status sexual orientation military and veteran status denial of family and medical care leave arrest record and/or any other characteristic(s) protected by federal state or local law.

This policy applies to all terms of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence training compensation benefits employee activities and general treatment during employment.

If you need any accommodations to complete the application participate in an interview take part in pre-employment testing or engage in any part of the selection process please contact us at