GEC Patient Care Representative

• Greet and direct all patients visitors and staff upon entry of the the reception areas throughout the day and provide assistance as needed.
• Provide a pleasant and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
• Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
• Attend to walk-in patients scheduling inquiries and prescription/record pick-up as necessary.
• Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
• Cross-check and update next-day charts as evidenced by the appointment schedule.
• Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
• Complete appointment confirmation calls based on the patient appointment schedule.
• Collect any necessary co-payments non-covered service fees and/or any existing account balances during the patient check-out period.
• Fill out essential reports and forms as requested.
• Additional administrative responsibilities as needed.

• Demonstrated knowledge of material methods instruments and equipment.
• Demonstrated ability to read write and perform mathematical calculations.
• Ability to follow oral and written instructions.
• Demonstrated ability to multi-task work in a fast-paced environment and manage time appropriately in an effort to meet the deadlines and requirements of the organization.

• High school diploma.
• Experience with Microsoft Office products.
• Prior experience in a customer service role.
• Must be able to work under pressure and respond to patient requests in a positive manner.
• Associates degree (preferred).

• This is a full-time position located inCITY STATE
• Days and hours are
• Travel to other locations as necessary

Required Experience:

Unclear Seniority