Gastroenterology Receptionist Full Time

Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC) compassion meets innovation and teamwork fuels success! As a physician-owned multi-specialty clinic weve proudly served Middle Tennessee for decades. With 20 specialties under one roof weve built a supportive collaborative environment where professionals thrive and patients feel cared We Do: Our team is growing and were looking for a skilled professional to join us! Youll play an important role in providing excellent care supporting patients through meaningful moments and working alongside a supportive team. At MMC your expertise matters your voice is valued and your career has room to grow. Ready to make an impact Wed love to meet you!Why Youll Love Working Here: Were committed to supporting your success inside and outside of work with a benefits package that includes medical dental and vision insurance life and disability coverage FSA & HSA options a 401(k) with company match gym membership reimbursement wellness programs and Description and Purpose: Managing patient care involves a team of clinical and nonclinical staff interacting with patients and working to achieve patient-centered care. Job descriptions and responsibilities of the care team emphasize a team-based approach to patient care and promote training of team members to meet the highest level of function allowed by state : The job description and responsibilities are defined for Medical Receptionist in the Gastroenterology department at Murfreesboro Medical Clinic below:Job TitleVascular Surgery Medical Receptionist Check InJob DescriptionTo provide clerical support in the Gastroenterology department adhere to all policies and procedures of MMC and meet the needs of patients in a teamwork ConditionsWork is performed in an office setting and involves frequent telephone contact as well as face-to-face communication with patients. Interactions with others in constant and interruptive. There is possible exposure to communicable diseases toxic substances bodily fluids and other conditions common to medical practice. Varied activities including walking bending reaching lifting (up to 30 pounds) stooping assisting patients and sitting for extended periods of time may occur. Also occasional stress from multiple ResponsibilitiesRepresent MMC in a courteous and professional mannerGreet guests and incoming calls in a polite prompt and helpful mannerTake accurate messages which include all required informationBe at your workstation on time and prepared to start the dayEmail communication is utilized in this department for important messages and updates. Staff members are expected to read emails flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patientsCall and enter insurance referrals making sure the referrals are in place before patients appointment time if necessaryManage flow of patients or other vendors/guests from point of check-in through and process fee tickets for patient appointmentsCollect co-payments deductibles co-insurance or other patient responsible balancesCorrectly process payments and receiptsObtain accurate demographic and insurance information form patients to ensure accurate billing and maximum reimbursementUtilized Phreesia for patient Check-InFollow up on No Show patient appointments by sending a missed appointment letter and tasking that physicians nurse to call patient to get rescheduledBalance money drawer at day end and complete daily deposit recapProvide prompt efficient and accurate patient serviceMeet or exceed patient doctor and staff expectations through a cooperative teamwork approachKeep your work area and the clinic knowledgeable of and adhere to all HIPAA and OSHA knowledgeable of and adhere to all MMC policies and instruction perform other duties as required or assignedRequired SkillsExcellent customer service skillsStrong skills in communicating effectively with co-workers providers and patientsAbility to conduct daily functions in an appropriate professional and compassionate mannerAbility to manage/prioritize multiple tasks in an efficient and timely mannerTeamwork attitudeFlexibility to respond to changing demandsAbility to react calmly and competently in stressful situationsEffectively utilize computer systems and programs that are necessary to complete daily tasksEducation/Experience Requirements-High School diploma or GED-Experience preferred but not requiredMMC Vision Mission and ValuesOur vision is to be a leading contributor to community health through participation in programs that promote wellness facilitate diagnosis and enhance treatment of mission is to foster continuous improvement in community health through the delivery of quality accessible medical and surgical care in a cost-effective manner to the residents of Middle values guide our actions as we strive to carry out our mission.A progressive approach to advances in medicine and changes in the health care delivery systemResponsive to patient and community needsCollaborative with other physicians hospitals allied health providers and the community in improving health careProfessional ethical and socially responsibleTeam-oriented management and leadershipA positive open and responsive work setting*This description is intended to provide only basic guidelines for meeting job requirements. It is not intended to serve as an exhaustive list of all duties skills and responsibilities required of personnel so classified. Responsibilities knowledge skills abilities and working conditions may change as needs evolve.