Fyzical Fort Lee Hiring Client Care Specialist
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Job Summary
FYZICAL Therapy & Balance Centers Fort Lee is a medical science-based physical therapy and balance organization spelled differently because we are different. Founded in collaboration with physicians physiologists and licensed therapists we deliver prescribed physical therapy and medically based fitness. Our goal is to help every patient move better feel younger and reclaim the activities they love.
We are seeking a full-time Client Care Specialist to join our Fort Lee clinic. As the first point of contact for every patient you set the standard for the experience greeting people warmly coordinating their care with our clinical team and making sure each visit runs smoothly from the first phone call onward. This role rewards strong communication genuine empathy sharp attention to detail and the ability to keep a busy front desk organized. If you are looking for more than just your next job we would love to hear from you.
Location & Schedule
- Location: 2160 N Central Road Suite 103 Fort Lee NJ 07024
- Schedule: Full-time MondayFriday no nights and no weekends
- On-site role at a single established neighborhood clinic
Compensation & Benefits
- Pay: $18$22 per hour based on experience
- Paid time off including vacation and holidays
- Professional development mentorship and on-the-job training
- Continuing-education support where applicable
What Youll Do
- Greet and welcome patients on arrival setting a warm professional tone
- Collect new-patient intake information and track referrals
- Manage patient scheduling reminders and cancellations
- Coordinate evaluations and appointments with the clinical team
- Verify insurance track covered and non-covered visits and collect copayments
- Send paperwork to insurance carriers for coordination of benefits
- Maintain strict patient confidentiality in line with HIPAA
- Other front-desk duties as needed
What Youll Need
- High school diploma or GED
- Exceptional communication skills in person and over the phone
- Comfort with computers; familiarity with scheduling or EHR software a plus (we use Prompt EHR)
- Ability to juggle multiple tasks calmly in a busy environment
- Self-motivated dependable and able to work both independently and as part of a small team
- A positive empathetic attitude and a sincere desire to help patients who are often in pain
Required Skills:
Successful Candidates Must Have: High school diploma or GED certificate Exceptional communication skills Proficiency in Microsoft Office products Ability to handle multiple tasks at once Ability to work efficiently & effectively in an autonomous environment Must be self-motivated with a willingness to learn and help coworkers when necessary Positive and empathetic attitude willingness to help patients in pain Team player who can work in harmony with others
Required Education:
Successful Candidates Must Have:High school diploma or GED certificateExceptional communication skillsProficiency in Microsoft Office productsAbility to handle multiple tasks at onceAbility to work efficiently & effectively in an autonomous environmentMust be self-motivated with a willingness to learn and help coworkers when necessary Positive and empathetic attitude willingness to help patients in painTeam player who can work in harmony with others
