Full Time Operations Manager

Six FlagsHurricane Harbor Splashtown is seekinga talented and motivated individual to fill the fulltime position ofOperations Manager to lead Aquatics Park Services & Front Gate operations.Youlloversee theparks most visible andguestimpactingareas ensuring safe efficient operations aligned with Six Flags expectations for exceptional safety performance guest service excellence and associate engagement.Youlllead large teams collaborate with park leadership and directly influence the daily guest experience.

PayRate:$75K-$85K

This is afull-timeposition offering competitive benefits package.

• Lead daily operations for Aquatics Park Services & Front Gate ensuring all attractionsopensafely on time and in alignment with operating procedures.

• Prepareaccurateoperating plans and budgets for the Admissions Aquatics Park Services and Ride Operations departments.

• Monitors andtakes action to ensureoperationremainswithin budgetaryguidelines. Analyzesoperatingreports adjusting plans to ensure cost efficiency whilemaintainingoperational and performance standards.

• Closelymonitorssafety initiatives to exceed safety and claims reduction goals.

• RepresentsSix Flags values andassistsother managers in supporting and mentoring team membersin an effort toimprove productivity and morale as well as to reduce turnover.

• Supports organization effectiveness initiatives to ensure structure is aligned with strategy culture and businessobjectives.

• Creates and leads operations guest service initiatives to exceed annual guest satisfaction goals by coordinating best practices from each store as well as industry best practices learned through networking relationship building and participation in industry trade associations.

• Assistsother managers in building and creating guest service training programs safety training programs and audit and inspection programs as needed.

• Assistsmanagers in recruitment and succession planning through training educational opportunities and mentoring.

• Coordinate closely with General Manager on cultural change business planning and productivity initiatives

• Adheres to and enforces allSix Flagspolicies and procedures including safetyattendanceand EEO policies anddemonstratesa commitment to guest service in all aspects of employment.

• High School Diploma or GED

• 4years of relatedoperational leadership experience preferably inwaterpark/amusement park hospitality recreation or a similarguestfocusedenvironment

• Required to obtainindustry recognized CPO/AFO pool operatorscertificate within12 months of employmentand SixFlags will fund all required costs for training and obtaining certifications.

• Required to obtainEllis & Associates Instructor Licensewithin 12 months of employment and Six Flags will fund all required costs for training and obtaining certifications.

• Experience in hiring coaching and performance management

• Ability to pass a background check which may include but is not limited to credit criminal DMVpreviousemploymenteducationand personalreferences per Company policy unless prohibited by federal state or provinciallaw.

• Demonstrated ability to lead large diverse teams with a focus on associate engagement communication and accountability

• Strong commitment to safety culture with experience applying safety protocols conducting training or leading emergency responses

• Excellent interpersonal verbal and written communication skills

• Strongproblem-solvinganddecisionmakingabilities inhighvolumeenvironments

• Experience managing budgets planning resources and supporting operational initiatives

• Ability to work both indoors and outdoors across a variety of weather conditions

• Flexibility to work evenings weekends and holidays as needed

While this job description is intended to bean accuratereflection of the requirements of the job management reserves the right to add or remove duties when circumstances (e.g. emergencies changes in workload rush jobs or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer.