Full Time Leasing Consultant
Bloomington, IN - USA
Job Summary
About University Partners
University Partners provides best-in-class student housing across the country focusing on service community experience and operational excellence. Our teams create environments where students feel supported safe and proud to call home.
The Leasing Consultant supports leasing marketing and resident relations by delivering excellent customer service supporting occupancy goals and ensuring compliance with Fair Housing and company policies.
- Provide excellent customer service to residents prospects guests and vendors.
- Lease apartments in alignment with occupancy and revenue goals.
- Follow Fair Housing standards in all interactions.
- Conduct tours and present community features and amenities.
- Support marketing and outreach efforts.
- Review applications including income credit and background screening.
- Prepare and maintain lease files and required documentation.
- Verify apartment readiness prior to move-in.
- Support lease renewal and retention efforts.
- Track leads guest cards and follow-ups in property management systems.
- Respond to calls emails and resident communication professionally and timely.
- Assist with work order entry and maintenance communication.
- Support move-in processes including documentation and system setup.
- Maintain leasing office model units and amenity presentation.
- Maintain knowledge of market competitors pricing and concessions.
- Maintain a thorough knowledge of lease terms unit specifications availability current market conditions and all community policies.
- Ensure understanding of required application information screening process policies and procedures.
- Strong customer service and sales skills.
- Strong communication and interpersonal skills.
- Ability to understand and explain lease documents.
- Strong attention to detail and organization.
- Ability to multitask and manage time effectively.
- Ability to maintain confidentiality.
- Ability to work independently and in a team environment.
- Basic math skills including percentages and rent calculations.
- Ability to work weekends and peak leasing season schedules.
- Comfortable using social media platforms and creating posts for marketing outreach and community engagement.
- High School Diploma or GED required
- Bachelors Degree preferred
- Leasing sales marketing or customer service experience preferred
- If you are motivated by relationship building sales performance and contributing to a high-impact community team we encourage you to apply and explore career growth opportunities with University Partners.
Required Experience:
Junior IC
About Company
University Partners is an integrated real estate firm specializing in the investment, development, construction, and management of high-quality communities.