Fulfillment Services Project Manager
Nanticoke, PA - USA
Job Summary
Spreetail is seeking a Fulfillment Services Project Manager to launch and shape a brand-new role within our rapidly growing Platform Services organization. Based onsite at one of our six U.S. fulfillment centers youll serve as the on-the-ground champion for our brand partnerssolving operational challenges in real time improving inventory accuracy and identifying process improvements that strengthen both warehouse performance and the customer experience. This is a rare opportunity to build a function from the ground up partnering closely with Fulfillment Center Operations while influencing how Platform Services scales across our network. If youre energized by ownership thrive in fast-paced warehouse environments and want to make a measurable impact from day one this role offers the opportunity to help define the future of fulfillment at Spreetail.
- Take immediate action to resolve inventory storage and order exceptions within your scope using your scanner and system accesswithout waiting for another team to prioritize the work.
- Look beyond one-time fixes by documenting recurring trends systemic process gaps and repeat exceptions then partner with your manager and the PS FC Operations Coordinator to drive long-term operational improvements
- Improve order accuracy inventory integrity and product quality by proactively preventing errors before they impact Platform Services brands or their customers.
- Collaborate closely with FC Operations ICQA Receiving and Platform Services teams serving as a resource that helps the building operate more effectively while advocating for PS brand priorities.
- Balance immediate problem solving with proactive inspections investigations and documentation that reduce repeat issues and elevate fulfillment performance over time.
- Experience working on the floor in a fulfillment center distribution center or 3PL environment with a strong understanding of warehouse operations and workflows.
- Comfortable using WMS scanners to perform inventory adjustments location corrections and other warehouse transactions with Power Industrial Equipment certification (or the ability to obtain certification within the first 30 days).
- Able to prioritize work from a daily queue make informed decisions without direct supervision and take ownership of issues through resolution.
- Naturally identifies operational issues before they become larger problems and communicates findings corrective actions and recommendations clearly to both warehouse and non-warehouse audiences.
- Experience with inventory control ICQA or cycle count processes inbound receiving and discrepancy management brand-facing operational documentation and AI-assisted tools (such as Claude) to improve documentation and communication.
Required Experience:
IC
About Company
Spreetail is your full-service ecommerce acceleration partner, built to scale online sales for hard-to-ship products and more.