FS GMS Business Operations Lead

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The Manager FS GMS Internal Business Operations Lead serves as the central operator for the FS GMS business owning execution governance and optimization of all internal GMS sub-functions. This role ensures disciplined management of core processes (e.g. resource & bench forecasting pipeline/PRT and management reporting) while driving cross-functional alignment and operational maturityenabling senior leadership to focus on client growth and strategic expansion.

Key Responsibilities

End-to-End Operational Ownership

• Lead day-to-day execution of core GMS business operations including:
• Resource & bench management
• Workforce and financial forecasting
• Pipeline / PRT tracking and governance

• Own process integrity standardization and performance across the business
• Business Governance & Executive Reporting

• Own GMS management information (MI) dashboards and executive reporting
• Provide leadership with timely accurate and actionable insights to drive decision-making
• Internal Program & Change Leadership

• Lead and drive internal GMS initiatives (e.g. operating model evolution tooling governance improvements)
• Operate as the program manager across all internal workstreams with clear accountability for outcomes
• Cross-Functional Leadership & Integration

• Act as the connective layer across Finance Delivery People and Solutions functions
• Drive alignment on priorities timelines and execution across all GMS sub-functions
• Performance Management & Continuous Improvement

• Establish and track operational KPIs (e.g. utilization forecast accuracy reporting SLAs)
• Identify and implement improvements to enhance scalability efficiency and cost performance

What You Will Need:

• 5 years of experience in business operations
• Requires a University Degree and prior relevant experience (Relevant experience may be substituted for formal education or advanced degree)
• Demonstrated ownership of forecasting workforce planning and operational governance at scale
• Strong executive presence with ability to influence at Partner / Director level
• Highly structured data-driven and execution-focused

What Would Be Nice To Have:

• Bachelors degree

#LI- DNI

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

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