Frozen Food Supervisor

Position Overview
The Frozen Supervisor oversees all aspects of the Frozen Department to ensure strong in-stock conditions high product quality and effective merchandising. This role supports daily operations drives sales maintains food safety standards and leads department associates to deliver excellent execution and customer service.

• Maintain full faced and organized frozen cases at all times
• Manage ordering receiving and inventory to support sales and minimize out-of-stocks
• Ensure accurate product rotation (FIFO) and code date checks
• Monitor and reduce shrink through proper handling and control practices

• Execute ad plans features and seasonal sets according to company standards
• Maintain clean organized and visually appealing frozen displays
• Ensure accurate pricing tags and signage
• Adjust orders and displays based on sales trends and demand

• Maintain proper freezer temperatures and ensure logs are completed accurately
• Follow all food safety sanitation and company compliance standards
• Ensure proper storage and handling of frozen products
• Remain audit-ready at all times

• Provide friendly knowledgeable and efficient service
• Assist customers with product selection and questions
• Resolve customer concerns quickly and professionally

• Supervise train and coach frozen associates
• Delegate daily tasks and ensure completion of workload
• Support hiring onboarding and performance development
• Promote a positive productive team environment

• Previous grocery or frozen department experience preferred
• Strong organizational and time management skills
• Ability to work in a fast-paced cold environment
• Leadership and communication skills
• Understanding of inventory and merchandising practices

• Frequent exposure to freezer temperatures
• Standing walking bending and lifting up to 50 lbs
• Flexible schedule including early mornings evenings weekends and holidays

• In-stock conditions and department presentation
• Sales growth and shrink control
• Food safety compliance and audit performance
• Customer satisfaction
• Team productivity and execution