Front Office Team Lead

OBJECTIVE

With a positive and cheerful approach supervises and supports the front office and patient counselor staff to ensure the patient receives the best possible care.

REPORTS TO

Site Manager

STATUS

Full Time (40 hours per week)

SCHEDULE

Monday - Thursday 8:00 am - 5:00 pm Friday 8:00 am - 1:00 pm. Schedule may vary according to patient schedule and clinic needs.

REQUIRED SKILLS

• Good communication skills written and verbal
• Pleasant cooperative caring attitude
• The ability to work with a team to set and to achieve common goals
• Detail oriented
• Excellent organizational skills
• Excellent keyboard skills and good working knowledge of Microsoft word and Excel
• Experience supervising and leading a team preferred
• Experience in a medical office or hospital setting preferred
• Understanding of and ability to follow HIPPA

PHYSICAL ABILITIES

• Acute hearing for telephones
• Good visual acuity for driving and using computer monitors
• Good hand-eye coordination for telephones and keyboards
• Good mobility (must be able to climb stairs)
• Lift up to 50 pounds
• Reach and stoop to file levels
• Able to sit for extended periods of time

BENEFITS

• Profit Sharing
• 401(k) Plan with generous 50% company match
• Section 125 Flexible Spending Account (FSA)
• Medical/Dental/Vision
• Paid Holidays
• Personal Time Off
• Group Life Insurance Policy
• Voluntary Term Life
• LifeBalance Employee Assistance Program
• Bereavement Leave
• Eligible for free refractive surgery

*Driving record and background check upon offer for employment*