Front Office Representative
Washington D.C., DC - USA
Job Summary
Dutuc bridges brand strategy content campaigns and growth under one calm memorable identity. Above the water sharp marketing. Underneath relentless execution.
We are seeking a professional and approachable Front Office Representative to welcome visitors assist customers respond to inquiries and support daily front-office activities. This entry-level position is ideal for someone who is organized enjoys interacting with people and wants to develop strong customer service and administrative skills.
- Serve as a primary point of contact for front-office inquiries.
- Provide general information about products services and company activities.
- Assist customers and visitors with routine questions and requests.
- Maintain a clean organized and welcoming front-office area.
- Assist with scheduling appointments and routine office activities.
- Receive and organize incoming mail deliveries and documents.
- Maintain accurate visitor and customer information.
- Communicate customer questions and feedback to appropriate team members.
- Support staff with general administrative and customer service activities.
- Assist with organizing office materials and supplies.
- Help ensure customers and visitors receive a positive experience.
- Participate in ongoing training and professional development.
- High school diploma or equivalent required.
- Strong verbal and interpersonal communication skills.
- Friendly professional and approachable demeanor.
- Excellent organizational and time management skills.
- Strong attention to detail.
- Customer-focused attitude.
- Comfortable answering phones and interacting with visitors.
- Reliable adaptable and dependable.
- Previous front office receptionist administrative customer service retail or hospitality experience is a plus but not required.
- Paid training
- Career advancement opportunities
- Professional development programs
- Supportive team environment
- Hands-on administrative and customer service experience
- Performance-based growth opportunities
- Employee recognition programs
- Ongoing mentorship and coaching