Front Office Manager

Are you a hands-on hospitality leader who thrives in a fast-paced resort environment Do you love developing teams elevating guest experiences and creating smooth memorable arrivals for every guest who walks through the door If so we want to meet you!

Were looking for an energetic and service-driven Front Office Manager to oversee our Front Desk PBX Night Audit Transportation Concierge and Room Control operations. This is a key leadership role responsible for ensuring exceptional guest service seamless daily operations and high-performing team members.

Location: 8280 Dean Martin Dr Las Vegas NV 89139

Compensation: $75000.00 Salary

• Lead and inspire a dynamic Front Office teamhiring training coaching scheduling and mentoring to ensure excellence.

• Oversee daily operations across multiple guest-facing departments ensuring all service and safety standards are consistently met.

• Deliver top-tier guest service by anticipating needs resolving issues quickly and managing escalations with professionalism and care.

• Monitor room status occupancy forecasting and cash-handling accuracyusing daily reports and guest feedback to identify opportunities for improvement.

• Collaborate closely with Housekeeping Vendors Suppliers and all resort departments to deliver seamless elevated guest experiences.

• Manage administrative responsibilities including payroll scheduling group and VIP communications reports and department documentation.

• Facilitate regular team meetings maintain strong communication across departments and ensure all staff remain trained in emergency and safety procedures.

• Jump in to support other teams during high-demand periods and contribute to the resorts culture of teamwork and hospitality.

• 3 years of front office management experiencetimeshare or resort experience highly preferred.

• A strong communicator with proven ability to lead coach and motivate teams.

• Skilled at handling multiple priorities and resolving problems with confidence and professionalism.

• Proficient in Microsoft Word and Excel.

• High School Diploma or GED required.

• Ability to work evenings Fridays Saturdays Sundays and holidays.

• Be part of a respected guest-focused resort with a strong culture of teamwork and service excellence.

• Have a meaningful impact on guest satisfaction and overall resort success.

• Grow your career with a company that values leadership development and internal advancement.

Ready to lead a high-performing front office team and make a difference every day
Apply today and help us create unforgettable resort experiences!