Front Office Manager HGI Brookline
Job Location:
Brookline, NH - USA
Monthly Salary:
$ 58000 - 62000
Posted:
8 July 2026 (30+ days ago)
Application Deadline:
23 October 2026
Vacancies:
1 Vacancy
Job Summary
FULL TIME FRONT OFFICE MANAGER - HILTON GARDEN INN BROOKLINE
Location - 700 Brookline Ave
Salary - $58000 - $62000
Reports To - General Manager
Are you a natural leader with a passion for hospitality Claremont Company is looking for a dynamic and experienced Front Office Manager to oversee our front desk operations. at Hilton Garden Inn in Brookline MA. If you thrive in a fast-paced environment and love creating memorable guest experiences we want you on our team!
JOB DESCRIPTION:
The Front Office Manager manages all aspects of the department including but not limited to operations planning budgeting staffing and payroll in accordance with hotel policies and procedures. The Front Office Manager provides leadership and support to all members of the Front Office.
Key Responsibilities:
JOB DESCRIPTION:
The Front Office Manager manages all aspects of the department including but not limited to operations planning budgeting staffing and payroll in accordance with hotel policies and procedures. The Front Office Manager provides leadership and support to all members of the Front Office.
Key Responsibilities:
- Lead and Inspire:Supervise and motivate Front Office staff ensuring they follow the Seven Principles of Service.
- Guest Relations:Act as the manager on duty handling complaints problem-solving and special requests.
- Daily Operations:Inform staff of daily activities VIP arrivals and special requests. Ensure accommodations meet guest expectations.
- Scheduling:Take full responsibility for department scheduling and work front desk shifts as needed.
- Collaboration:Work closely with Housekeeping to enhance guest services and communication.
- Team Meetings:Hold monthly meetings to keep staff informed and promote a strong team culture.
- Safety and Compliance:Enforce emergency and safety procedures ensuring staff are fully trained.
- Additional Duties:Perform other tasks as assigned to support hotel operations.
Requirements:
Experience:1-3 years in a supervisory role in hospitality.
Education:High School diploma required; college degree preferred.
Skills:Proficient in Windows-based programs strong organizational and time management skills excellent communication and interpersonal abilities.
Flexibility:Must be able to work various shifts including weekends and holidays.
Physical Stamina:Ability to bend lift and carry up to 30 lbs and stand/walk for extended periods.
Experience:1-3 years in a supervisory role in hospitality.
Education:High School diploma required; college degree preferred.
Skills:Proficient in Windows-based programs strong organizational and time management skills excellent communication and interpersonal abilities.
Flexibility:Must be able to work various shifts including weekends and holidays.
Physical Stamina:Ability to bend lift and carry up to 30 lbs and stand/walk for extended periods.
Claremont Company provides a comprehensive benefits and rewards package including:
BENEFITS:
BENEFITS:
- Competitive Wages
- Medical and Dental Insurance
- Flex Spending Account
- Long Term Disability
- 401(k) retirement plan with Employer Match
- Vacation and Holiday Pay
- Sick Pay
- Employee Assistance Program
- Tuition Reimbursement
If youre ready to lead a dynamic team and make a difference apply now! Submit your resume and lets embark on this exciting journey together.
Compensation for this role will depend on several factors including but not limited to a candidates qualifications skills competencies and expeince that may fall outside of the range listed. Claremont Companies is an equal opportunity employer. EOE M/F/D/V
Compensation for this role will depend on several factors including but not limited to a candidates qualifications skills competencies and expeince that may fall outside of the range listed. Claremont Companies is an equal opportunity employer. EOE M/F/D/V
Required Experience:
IC
About Company
Claremont is a privately-owned real estate investment, management, and development company who owns, operates, and manages properties within the multifamily, hospitality, and commercial industries.