Front Office Assistant 1000 Sign on Bonus

Who We Are Looking For

We are looking for an experienced dependable and patient-focused Front Office / Hygiene Coordinator who takes pride in delivering exceptional customer service and supporting a smooth efficient schedule.

Our ideal candidate naturally leads with warmth and professionalism. They are confident managing insurance verification patient forms and technology-based check-in systems while maintaining accuracy and attention to detail.

This person is highly organized and proactive with a strong ability to manage hygiene schedules fill open appointments and support recare systems through thoughtful and consistent patient outreach. They are comfortable making outbound calls and understand how important follow-up is in maintaining continuity of care.

We are seeking someone who can multitask pivot quickly and stay focused in a fast-paced environment. Schedule changes provider preferences and evolving patient needs do not overwhelm them instead they adapt with calm efficiency and a positive attitude.

Strong communication skills are essential. This role requires professional phone etiquette timely email management and clear documentation handling to keep the office running smoothly behind the scenes.

Most importantly we want a team member who embraces our core values shows up with optimism and believes in continuous learning and growth. They welcome change take initiative and choose to have only good and great days contributing to a collaborative supportive workplace where patients feel genuinely cared for.

If you are detail-oriented service-driven and energized by being an integral part of a compassionate dental team we would love to meet you.

To learn more about our office check out our website here: joining our team you will have: 

• Paid Holidays and Paid Time Off (PTO) 
• 401(k) Retirement Plan 
• Health and Vision Insurance 
• Employer-Paid Dental Insurance Life Insurance Membership & Employee Assistance Program 
• Supplemental Coverage (Disability Critical Illness Accident) 
• Paid Scrub Allowance 
• Career Growth and Development Opportunities

Compensation: Starting at $23/hr

Work Schedule:
Monday 7:30-4:30
Tuesday 7:30-4:30
Wednesday 7:30-4:30
Friday-10-2

Optional: Monday-Wednesday schedule only

Key Responsibilities:

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patients financial responsibility of dental treatment 
• Assist patients with understanding their treatment plan and increase dental case acceptance 
• Assist with patient check-in registration and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices  
• Ensure efficient office operations including distribution/response to mail scheduling answering and returning of phone calls responding to patient billing inquiries and direction of workflow as necessary 

Qualifications:

• Customer service experience
• Dental office experienced (preferred)

Additional Information:

We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Working Environment & Physical Requirements: 

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. 

Remote Work :

No

Employment Type :

Full-time