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Front Desk Agent
Job Location:
Job Location:
Hyannis, NE - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
31 May 2026 (30+ days ago)
Posted:
Application Deadline:
11 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Essential Functions
- Greet and welcome guests upon arrival ensuring a warm and friendly first impression.
- Register guests into the computer system verifying reservationdetailsand processing payments.
- Handle cash and balance the cash drawermaintainingaccuratefinancial records.
- Provide guests with information about hotel facilities and local attractions.
- Assistguests with check-out ensuring all services are correctly accounted for and processing various forms of payment.
- Field guest complaints conduct research and resolve issues to ensure guest satisfaction.
- Maintain extensive knowledge of the hotels services facilities and the local area.
- Follow hotel policies and procedures including safety and security standards and continuously strive to improve operational standards.
- Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue.
- Work cohesively with the team supporting management and collaborating professionally with co-workers.
Skills and Abilities
- Understand the mission vision and goals of thehotel.
- Must be able to prioritize and work efficiently with limitedsupervision.
- Requires effective communication skills both verbal andwrittenwith the ability to upsell guests into rooms that fit theirneeds.
- Mustpossessbasic computerskills.
- Strong attention to detail and the ability to handle multiple taskssimultaneously.
- General knowledge of the city wherethe hotelislocatedand its attractions.
- Extensive knowledge of the hotel itsservicesand facilities.â
- Ability to handle cash and balance cashdrawerrequired.â
- Strong teamplayer able to partner with management and other employees in a professional manner.
Job Qualifications/Requirements
Education:High School diploma or GED equivalenceâ
Experience:1 year of Customer Service experience preferred
Additional:Will berequiredto work flexible scheduled shifts based on business needs
Physical Requirements & Working Conditions:
The minimum physical requirements for this position include but are not limited to:
- Flexible and long hours sometimes required
- Must be able to lift and/or carry up to 50 pounds
- Ability to hear understand and communicate orally and in writing to communicate with staff vendors and guests a normal in-person and phone conversation
- Ability to stand and walk for extended periods of time
- Ability to bend and twist push and pull stoop and kneel
Disclaimer
All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract express implied or otherwise and does not alter the at will employment relationship of the employer or employee. Management reserves the right to change modify and/or alter any of the duties listed to meet business needs.
Reasonable Accommodation Statement
To perform this job successfully an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need accommodation for any part of the application process because of a medical condition or disability please contact:
Equal Opportunity Employer Statement
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy childbirth breastfeeding and related medical conditions) sexual orientation gender identity or expression national origin ancestry age disability (physical or mental) medical condition genetic information marital status military or veteran status or any other characteristic protected by applicable federal state or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA) Title VII of the Civil Rights Act the Americans with Disabilities Act (ADA) and all other applicable equal opportunity laws. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.
Peregrine Hospitality participates in E-Verify. Upon hire your employment will be contingent on proof of identity and eligibility to work in the United States which will be confirmed through the federal E-Verify system.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review theKnow Your Rightsnotice from the Department of Labor.
Required Experience:
Unclear Seniority
